Data Quality & Process Development Coordinator (Spain)

Work Location: Remote role within Spain

Work Schedule: Mon - Fri, during normal business hours

Engagement Model: Permanent, full-time employment

Estimated Start Date: ASAP

DataForce by TransPerfect is seeking a Data Quality & Process Development Coordinator to join our expanding team in Spain!

Role Summary

The Data Quality & Process Development Coordinator plays a crucial role in supporting the Services team by facilitating the smooth execution of development and improvement initiatives within DataForce with an additional focus on quality. This role works with relevant stakeholders to support process development and work toward continuous improvement within DataForce.

Role Responsibilities

• The Data Quality & Process Development Coordinator is responsible for collaboration with the DataForce Services team to identify process gaps, and address them by creating and/or improving existing procedures. This role is also responsible for supporting their colleagues with day-to-day tasks within DataForce Services team

• Liaise with stakeholders to identify process related needs/gaps and root causes of quality issues

• Support team in the development and documentation of quality plans, processes and improvement initiatives

• Collect and analyze data through system and interviews

• Measure the adherence to set quality standards providing reports and recommendations to management

• Process and investigate inquiries regarding process documentation

• Provide support for team members seeking consultation and DataForce services-specific support

• Collect feedback and findings from stakeholders and share it with the DataForce Services team to ensure continuous process improvement

• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Requirements

Role Requirements – Knowledge, Skills and Abilities

• Exceptional communication skills

• High-level interpersonal and relationship building skills with ability to interact with stakeholders within different departments

• Demonstrated business English language proficiency

• Outstanding teamwork and collaboration

• Demonstrated analytical, critical-thinking, problem-solving skills – ability to analyze a situation and propose solutions

• Excellent research skills and the capability to analyze and comprehend complex project documentation

• Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

Role Requirements – Education and/or Experience

• Minimum Bachelor’s degree or its equivalent

• 1+ years in roles with similar responsibilities

• Acquainted with process improvement methodologies

• Knowledge of AI Machine Learning data-related projects (including speech, text and computer vision data collection, data curation and annotation projects)

Preferred Role Requirements

• Experience working with crowd workers/community  

• Experience working in a multinational/multicultural virtual working environment  

• Experience in working in a cross-functional/matrix organization  

• Fluency in a language other than English

Who we are

DataForce offers companies in technology, advertisement, entertainment, and other industries reliable BPO and Data Collection & Annotation services. DataForce helps clients collect, label, and organize datasets that Machine Learning engineers use to train AI-powered Machine Learning Models. We work within our own proprietary tools or within customer tools and environments. 
 
DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide. 
 
For more information about us, please visit our website: https://www.transperfect.com/dataforce