Business Processes Associate Consultant (f/m/d) in CoE Application Integration

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

YOUR FUTURE ROLE
Customer Success drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end. 

The strength of our Center of Expertise (CoE), as part of Customer Success, is to analyse customer solutions with 360° view on relevant components including application, database, and technology, as well as engaging a strong back-office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan. 

In the role of a Business Processes Associate Consultant (f/m/d), you will work in the data science team of the Global Center of Expertise (CoE) – Application Integration with focus on AI empowerment for Transformation Projects and Intelligent Service Delivery Hub (ISD Hub). 

Your future tasks cover research, develop, deploy and operate AI solutions or AI services that support the intelligent service delivery to accelerate customers' software implementation, transformation, or upgrade project, and quality related tasks to fulfill SAP high product quality standards. 

As an Associate member in the data science team, you will work as member in a cross-team development project or stand-alone AI project, and responsible for completing assigned straightforward tasks. And communicate the progress and status of your work in the team. 

YOUR PROFILE

• University Degree (ideally Master or higher) in Data Science, Computer Linguistics, Computer Science, or related fields
• Knowledge and experience in Data Science
• Mathematics (especially statistics)
• Python and related common libraries
• Different machine learning libraries (e.g. sklearn, sentence-transformers, langchain…)
• Able to use different machine leaning models in at least two of below areas
  • NLP, e.g. transformer models and Generative AI
  • Data modelling & visualization
  • Clustering and Graph-Network Analysis
  • Regression, Classification & Neuronal Networks (optional)

Knowledge for Development and Deployment for Cloud Application

• Cloud application related development and deployment tools (e.g. Docker, Postman)
• Configuration of CI/CD Pipeline (e.g. Jenkins)
• Relational Database (or other type of database) and SQL 
• Experience with SAP Data Intelligence (optional)
• Experience with experience with SAP BTP, e.g. with AI Core, AI Launchpad, Unified/Business Agent Foundation, Document Grounding and/or Build Process Automation is preferred
• Knowledge of different development languages (e.g ABAP, JAVA) (optional)

Knowledge and experience in Project Work

• Understand priority and dependency of assigned tasks.
• Collaborate with other team members (agile) and complete the assigned tasks in time and in budget.

Knowledge in Service Delivery (optional)

• Delivered services to customers
• Understand CoE service delivery processes. 

ABOUT THE TEAM
Our COE team primarily focuses on SAP S/4HANA Finance, Custom Code Management and Data Volume Management and Service Development for PE/PS, ES and Preferred Success. We run assessments of functional and technical design, analyze system performance, monitor systems during testing and GoLive and actively support resolving business critical situations.
 
The data science team focus on data analysis and using AI technique to develop data driven AI solution or services to empower intelligent service delivery. 
 

#CoEEMEADE

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:412814 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Absolventen | Employment Type: Vollzeit, unbefristet  | Additional Locations: