Machine Learning Ops Engineer II

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

AmexGBT / Egencia is at the center of revolutionizing business travel with our cutting-edge technology and the most desirable products in the industry. We have grown from a small start-up to become the 4th largest corporate travel management company in the world and getting acquired by the 1st.
How often do you get the opportunity to work in what feels like a startup environment but has funding of our parent company? That’s what you would be doing if you were joining Amex GBT.

Position Overview:
The team's responsibilities span data integration supporting customers and internal business area and ML platform development. We are looking for a talent with different skillset, a passionate technologist and dedicated to solving real-world business problems; to lead the excellence of Data/ML engineering practice.

What You’ll Do on a Typical Day

• Partner with technologists across the business to collaboratively solve problems.
• Demonstrates active mentorship and rising talent identification.
• Develops north star vision for domain in which they are focused.
• Demonstrates positive impact and leadership across scope of the organization.
• Serves as a specialist in architecting design solution patterns to any use case. Considers business needs, application needs and articulating to interested teams and partners.
• Demonstrates mastery of software design, shapes coding methodologies that is scalable, resilient and stable.
• Possesses a deep knowledge of entire system and can jump into code in any component and fire fight and contribute.
• Expertise of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Leads collaboration with key partners and contributes subject matter expertise to develop unique solutions to complex issues.
• Have good infrastructure knowledge (AWS, Kubernetes)
• Have some experience with Data (BI, Reporting, Analytics, Machine Learning and so on) would be a plus

What We’re Looking For
NB: Development background, infrastructure (AWS) knowledge, Data awareness

• 5+ years for Bachelor's or equivalent, 3+ years for Master's
• Proven experience in data modeling, schema design patterns and modern data access patterns (including API, streaming, data lake) and AWS
• Demonstrates familiarity with various cloud technologies and building data products to support batch and real-time DS, ML and Deep learning applications.
• Independently designs, communicates and executes on architecture for moderately sophisticated data products.
• Has a strong understanding of testing and monitoring tools and technologies.
• Guides others in design of software that is easily testable and observable.
• Influences and contributes to product vision for the team.
• Proficiency in platform development using Java/Python and SQL
• Have some experience of Sagemaker or equivalent, feature store, dashboards and so on.
• Has some basics around LLM, guardrails, observability, RAG.

Relocation (Y/N): N

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!