Citi AML Production Application Services Analyst C11

The Execution Intermediate Analyst is an intermediate position responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to Citi.

Responsibilities:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in MS Office
• Excellent verbal and written communication skills
• Demonstrated analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This position works in the Citi Info Anti-money Laundering (AML) Operations function. The successful applicant is responsible for running Production Application Services embedded within the AML Regional Business and reports directly to the Regional AML Production Application Services Manager. The position will manage the day to day Production Application Services process which includes change control, incident management and release management.
 

Specific responsabilities include:

• Act as interface with internal customers, supported business sectors, as well as with the Technology organization in support of the relevant Production Application Services processes.
• Manage the process for advising and escalating on any prolonged or major issues identified.
• Stay informed on and communicate recommendations for new policies and procedures to maintain efficiencies in system management.
• Manage the process to develop and maintain appropriate support procedures and Service Level Agreements (SLA) that are compliant with federal, state and corporate guidelines.
• Maintain appropriate control methods for the business units to request changes.
• Manage the other ancillary and administrative processes required.

Qualifications:

• Experience in Application Support roles.
• Banking / Finance / Business background.
• Experience in use of analysis and monitoring applications.
• Knowledge of procedures for disposition of cases in transaction monitoring and investigations currently provided by the CRIU.
• Strong user of Microsoft Office suite of products. (Excel, Power Point, Outlook, Access).
• Strong analytical and organizational skills.
• Ability to multi-task & appropriately prioritize tasks.
• Ability to read and understand database schemas (Oracle, HUE Big Data, Teradata, etc.).
• Knowledge on Incident Management, Change Management and Production Delivery.
• Logical minded person who can understand complex productive issues & think about them with precision.

Skills

• The successful candidate will experience an AML vision and ability to work with colleagues across the region. The individual will work closely with the AML Business Management Team and gain an insight into business & process management strategies in a large international organization.  The role offers the satisfaction of making significant change take place and getting broad experience as the key contact for Production Application Services in the region.
• Adapts and works well with diverse individuals.
• Ability to maintain lasting business relationships.
• Motivates others to achieve performance goals.
• Ability to embrace change
• Strong reading, writing and speaking communication skills in English.
• Detail oriented, organized and analytical.
• Ability to learn quickly about a new business process.
• Excellent oral and written communication skills and the ability to succinctly convey information to senior management are expected.
• Demonstrated ability to work independently, interact effectively, with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers).
• Prior exposure to data management and/or data quality initiatives would be beneficial.
• Strong critical thinking.
• High domain of English language.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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