Data Analyst (B2C) (m/f/d)

Company Description

Omio’s vision is to enable people to travel seamlessly anywhere, anyway. We are bringing all  global transport into a single distribution system and creating end-to-end magical consumer journeys.

With Omio you can compare and book trains, buses, ferries and flights anywhere in Europe, the US, and Canada with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal.

Omio is the largest source of inventory, with 1000+ suppliers operating in 39 countries. Our brands also include Rome2Rio for global discovery, while Omio powers ticketing and journeys, which attract 900m+ users every year. Our offices are based in Berlin, Prague, Melbourne, Brazil, Bangalore, and London.  

We are a growing team of more than 400 passionate employees from more than 50 countries who share the same vision: to create a single tool to help send travellers almost anywhere in the world.

Job Description

Omio is rapidly expanding its product offerings across all of its markets and is looking to grow its capabilities and improve the efficiency of how we enable use of data to drive fast, accurate decision making across the business.

We are working through a major change programme designed to evolve the use of data across the organisation, focussing on quality and accessibility, and taking a product-led approach.

Our B2C business is the backbone of our success. We are looking for a Data Analyst to support our business operations by delivering consistent, accurate measurement of performance across all domains, from regular management reporting and deep dives, through finance and fraud reporting, to ad-hoc insights for e.g. PR and Communications purposes.

Key Responsibilities

• Understand Omio’s business model, particularly around the supply of travel inventory across the globe.

• Understand and lead on establishing Omio’s top-line metrics and KPIs, reporting their evolution, detecting anomalies, evaluating key drivers, and diagnosing issue root causes.

• Build dashboards to support efficient dissemination of the above trends

• Build forecasting models to understand gaps in current performance and sales/revenue optimization models to enhance margins without negatively impacting user experience

• Perform statistical analyses - including A/B tests and pre/post analyses

• Correlate marketing/product/commercial data to derive key insights

• Work with our data engineering/business intelligence teams to build data models, which best summarise and utilise our production data

• Act as an advocate of our company’s data-driven culture: produce reports that are actionable, dashboards that are diagnostic, and recommendations that drive growth

Qualifications

Qualifications

A successful candidate will be:

• Passionate about continuous improvement.

• An excellent stakeholder manager with great communication and presentation skills.

• Enthusiastic, with a sense of pride in the work delivered and the quality of how it was delivered.

• An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful.

• Highly collaborative with fantastic facilitation skills at team and department level.

• Comfortable with flexibility, ambiguity and changing priorities.

• Value and outcome-driven, with a positive “can-do” attitude.

A successful candidate will have:

• Minimum 3 years of experience as a product or data analyst, ideally in the tech start-up/scale-up environment.

• Strong analytical thinking with a structured approach to problem-solving.

• Experienced in using SQL extensively

• Strong communication skills and a proven track record of collaborating effectively within cross-functional teams

• Strong business intuition and a data-driven mindset to drive impactful solutions that meet strategic objectives. Communicate complex insights clearly and collaborate seamlessly with senior management to support decision-making

• Bonus points if you have:

  • Knowledge of Looker development

  • Basic knowledge of Python

Additional Information

What’s in it for you? #LifeAtOmio

• Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride
• A competitive and attractive compensation package
• Subsidized Urban Sports Club membership
• A diverse team of more than 45 nationalities

Diversity makes us stronger

We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender, gender identity, age or disability.

Hiring process and background checks
At Omio, we work in partnership with Giant Screening, once a job offer has been accepted, Giant will be engaged to carry out background screening. Giant will reach out to you via email and occasionally via telephone/text message so that they can gather all the relevant information required. Consent will be requested prior to any information being passed to our services company.

Recruitment scams: Important notice

Protect yourself from scammers, Omio wants to ensure your ongoing safety during the application process at Omio. Please keep in mind potential scammers impersonating Omio recruiters (mainly via a global professional networking site, and messenger app's).
Remember, Omio never requests payment or sensitive personal information during the recruitment process. All official job opportunities are exclusively posted on our careers page. If you suspect fraudulent activity, report it to recruitment@omio.com. Remember to cross-reference against our careers page if you question the authenticity, stay vigilant, and protect yourself from recruitment scams.

Intrigued? Apply here in English.