AI Chat Agent Developer (contract / contract-to-hire)

Baltimore, Maryland - Remote, U.S.

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Mindgrub Technologies is an award-winning digital agency whose mission is to create software that people want to use, software that makes lives better, jobs easier, and helps businesses thrive.

We leverage a deep understanding of technology and growth strategy to create award-winning, multi-channel digital solutions for enterprise clients, emphasizing energy and utilities, professional services, government, education, health and wellness, and consumer product industries.

Position Overview

We seek a skilled and experienced engineer with expertise in Copilot Studio and the Microsoft Power Platform to help design, build, and refine an AI-driven chat agent infrastructure. In this role, you will leverage tools like Microsoft Copilot, Power Apps, and related technologies to deliver intelligent, user-friendly solutions that enhance customer engagement and operational efficiency.

The ideal candidate has a proven track record in developing AI-powered chat solutions, a firm grasp of web and cloud technologies, and a collaborative approach to working with cross-functional teams. This is an exciting opportunity to contribute to a cutting-edge project in a fast-paced, innovative environment, focusing on delivering impactful AI solutions that align with the project goals. 

Responsibilities

  • Build, train, and refine the AI chat agent to deliver contextually appropriate, intelligent, and engaging responses. Ensure alignment with business requirements and end-user needs
  • Collaborate on fine-tuning and retraining AI models based on analytics, user feedback, and evolving requirements
  • Attend sprint planning sessions, collaborate in refining and estimating development tickets, and commit to completing assigned tickets within each sprint
  • Attend weekly standup meetings and use collaboration tools like Slack and Jira to align with the team on project priorities and updates
  • Create comprehensive documentation for both technical and non-technical stakeholders. Provide training sessions to ensure seamless handover for ongoing maintenance
  • Accurately log work hours and provide detailed task updates, ensuring accountability and transparency

Requirements

  • Hands-on experience building and deploying AI solutions using Microsoft Copilot Studio or Power Virtual Agents
  • Proficiency in customizing and fine-tuning Copilot models to meet specific business requirements
  • Familiarity with large language models (LLMs) like GPT and integrating them with the Power Platform
  • Experience with Power Apps and Power Automate for creating intelligent workflows and conversational bots
  • Familiarity with Microsoft Dataverse for managing and securing data within the Power Platform ecosystem
  • Proficiency with Git and version control workflows

Preferred Skills

  • Proficiency with cloud platforms like Azure or AWS for deploying AI models and services
  • Experience with serverless computing (e.g., AWS Lambda, Azure Functions)
  • Experience with SQL and NoSQL databases (e.g., SQL Server, DynamoDB)
  • Proficiency in modern frontend frameworks such as React, Angular, or Next.js

Compensation

  • $70 - $90 USD per hour with the potential to convert to full-time in the coming months
  • Base compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role

The Perks of Being a Full-Time Mindgrubber 

  • Work remotely or in the office - your choice! 
  • Excellent benefits package that includes medical, dental, vision, and 401(k)
  • Paid Time Off available when you start
  • Free access to Premium Calm app subscription
  • Annual training budget dedicated to your professional development
  • A variety of fun Mindgrub hosted events and Committees to join (e.g. Adventure Club, Fun Committee, DEI Committee, Mindgrub Meet Ups and more)

Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.

No phone calls or recruiters, please.

#LI-Remote

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Tags: Angular AWS Azure Copilot DynamoDB Git GPT Jira Lambda LLMs NoSQL React SQL

Perks/benefits: Career development Gear Health care Team events Transparency

Regions: Remote/Anywhere North America
Country: United States

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