OCFS Data Analyst

Location: Augusta,Maine,United States

Department of Health and Human Services (DHHS)

Management Analyst II

Opening Date: December 17, 2024    

Closing Date: January 3, 2025                                          

Job Class Code: 0393  
Grade:  24 (Pro/Tech)      
Salary: $51,688.00 - $72,467.20 per year      

Position Number: 02000-3068

Location: Augusta

-Anticipated Vacancy-

This opportunity allows for partial telework with management approval.

Core Responsibilities:

As a Data Analyst within OCFS, you will play a pivotal role in both the successful management of the many social service programs and the operations of the OCFS Data and Analytics Unit.  You will provide monthly, quarterly, annual and ad-hoc data and reporting to both OCFS internal and external customers, DHHS executive management, the State Legislature and the federal government.  You will work closely with program management in the development and distribution of data and reporting of OCFS programs.  You will also be responsible for developing and supporting management level data and the reporting for evaluation of OCFS practice improvement measures.  You will have a direct role in state and federal audits and the support of OCFS processes to meet federal requirements.  You will be responsible for receiving new data requests, the timely processing of data requests, providing analysis on data outcomes and creating clear and concise reports.  As a Data Analyst your core duties will include:

As a Management Analyst your core duties will include:
•    Providing a programmatic perspective in the creation of data sets for the Office of Child and Family Services.  
•    Producing, reviewing, and auditing all required reporting according to time expectations. 
•    Reviewing, revising, updating and/or developing OCFS management and performance outcome reports.
•    Producing, analyzing, monitoring, and auditing child and family services and child protection data for use by OCFS, DHHS, other State Departments, the Maine State Legislature and Federal partners.
•    Collaborating with colleagues and partner agencies in collecting and discussing performance data and feedback to identify problems and support the creation and implementation of solutions that improve quality of service delivery. 
•    Monitoring and reporting on program performance to ensure overall conformity to established policies and quality standards.
•    Monitoring and reporting on changes to federal requirements.
•    Preference will be given to candidates with prior experience using PL/SQL, Salesforce, Einstein Analytics and Tableau.

Well-qualified candidates will possess the following competencies:

1.    The ability to ensure program integrity through the consistent interpretation of policy, procedures, and regulations. 
2.    A demonstrated ability to complete multiple tasks in a fast-paced environment with minimal supervision.
3.    A record consistently demonstrating strong personal attributes and leadership skills including professional integrity, self-organizational skills, and effective decision making and communication skills.
4.    A demonstrated ability to analyze and produce data reports.
5.    A demonstrated ability to clearly communicate critical information effectively and manage consumers’ responses and feedback.

Minimum Qualifications:

In order to qualify, you must have eight (8) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

Please include a cover letter addressing the following performance areas:
1.    Describe your knowledge and use of information management systems, data sets and reports.
2.   Describe your experience with information extracts and the production of reports.  Please provide a sample report.
3.   Describe your abilities and experience in gathering, assembling, calculating or analyzing and drawing valid conclusions on data.

Thinking about applying?

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Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.  

Application Information:

For additional information about this position please contact Barbara Rancourt, Data Unit Manager, at (207) 441-6278.

To apply, please upload a recent resume (if available) and cover letter addressing each of the four preferred skills/experience areas above. 

Please submit all documents or files in PDF format.

To request a paper application, please contact Mandy.L.Harman@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.