Global Finance Reporting – Power BI Consultant

Overview

MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services.  MBPS is a Global Shared Service Centre providing Operations Administration, Finance & Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance and Digital Information Services to Manulife Companies around the world.  MBPS is headquartered in Quezon City, Philippines.  MBPS has approximately 9,000 employees across Manila, Cebu, and Chengdu (China).

Finance Process Modernization (“FPM”) is responsible for evaluating the enterprise finance functions, to streamline and implementing new automated processes and systems to better serve our internal stakeholders which include business units across North America and Asia. We operate across all Segments of Manulife liaising with CFOs and Controllers across multiple entities to establish requirements, build systemic solutions, and implement new processes to manage complex data sets to drive financial analysis and simplify business decision-making.

Role and Responsibilities

Reporting directly to the Finance Manager of Power Suite COE team, this role is primarily accountable for supporting our Finance teams globally to migrate from excel spreadsheets to Power BI, deliver new BI dashboards, and drive value by empowering decision making through data, reporting, analysis, and insights. Responsibilities include the following:

• Create visualizations for data in Power BI, work on reports/dashboards based upon defined request and requirements from stakeholders and maintain a catalog of reports’ use and purpose.
• Conduct data analysis and craft data visualization solutions on Power BI to support our various business stakeholders.
• Maintain queue of report requests from initiation through to completion, including their detailed requirements.
• Provide consultancy to business units for detailed information on data availability, location, lineage, and quality.
• Participate in business analysis activities to maintain reports and enhancements requests as needed.
• Analyze business problems to determine the best way to apply BI capabilities to deliver solutions.
• Enforce rules and procedures for cleaning, integrating, and reconciling information/data from various sources
• Maintain and grow working knowledge of enterprise data assets and data-centric business processes within the Finance systems.
• Build trust and credibility with business users by analyzing business requirements/objectives and monitoring of key measures related to key stakeholder satisfaction.
• Devise and deliver testing plans and testing data to validate BI solutions, coordinate user testing
• Assist end users with troubleshooting reports.
• Create report standards and best practices or guidelines for repeatable processes.
• Provide detailed source analysis and data mappings to implement new data sources/integrations.
• Fully document all data processes and BI technical design for transparency and on-going support.

Qualifications

• University degree in accounting, finance, or business management.
• Bachelor’s degree in information systems or related field preferred
• 4+ years expertise with Power BI dashboards, analyzing data and visualization using Finance data
• Backend/coding knowledge is preferred but should be willing to learn.
• Partnering with data engineers for data sourcing design.
• Ability to work independently with minimal guidance. High curiosity and ability to learn and apply new concepts quickly.
• Execution-oriented with strong focus to deliver targeted outcomes.
• Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes.
• Excellent analytical, problem-solving, and influencing skills. Demonstrates initiative and confidence to make sound judgement calls.
• Ability to work in a fast-paced environment and adapt to change while managing time and workload with aggressive timelines
• Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.
• Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the organization.
• Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.
• Overtime may be required to meet business deadlines.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement