Azure & Data Operations Manager

Reports to Senior Cloud Operations Manager

The Azure & Data Operations Manager will be responsible for the management, implementation, and support of Azure Cloud and data technologies within the organisation, with experience in designing and maintaining complex enterprise solutions built around the Microsoft technology stack

This role involves working closely with the Senior Cloud Operations Manager, in-house specialists, external consultants, partners, and the business to ensure the effective deployment and maintenance of Azure and data services.

You should be able to clearly demonstrate excellent technical, analytical, organisational and communication skills together with a proven track record in implementing Cloud solutions.

Key Responsibilities:

• Monitor, document and maintain effective system configurations for Cloud services
• Management and implementation of system deployments and upgrades
• Working with team members and members of the architecture team to analyse system architecture and configurations and highlight potential improvements
• Work with the Senior Cloud Operations Manager to review, develop, plan, and implement strategies to provide a continuous program of systems improvement
• Monitor support incidents and work with support staff to provide effective prioritisation and resolution.
• Own and manage complex issues and see through to completion
• Implement changes using the appropriate change-control process across the IT infrastructure
• Ensure technologies are deployed in compliance with Aztec Security framework and standards and monitor the roadmap for these technologies, enabling the business to leverage improvements and new features quickly and efficiently
• Build strong working relationships with all stakeholders, including suppliers, application support teams, and the business.
• Prepare and maintain procedure documentation relating to the overall environment
• Be a creative thinker and look for new ways the business can leverage Cloud and data technologies to improve efficiencies and capabilities.
• Ongoing professional development including the attaining of professional qualifications as agreed with the Senior Cloud Operations Manager.

Skills, knowledge, expertise:

• At least 5 years of experience within an IT environment, with a focus on Cloud technologies.
• Experience in troubleshooting and resolving service-impacting issues
• Experience in designing and implementing complex and robust Cloud solutions
• Excellent understanding of Azure with a strong working knowledge of services including PaaS SQL, App Services, IaaS, Data Factory, Databricks, Azure networking, Azure Monitor, Logic Apps, Application Gateway, Azure Recovery Services
• Good understanding of network concepts such as TCP/IP, LAN, WAN and VPN
• An understanding of Azure Security Services including Azure Advanced Threat Protection, Azure Information Protection, Azure Security Centre, Azure Log Analytics Microsoft Cloud Application Security etc.)
• Excellent interpersonal skills with the ability to communicate at the appropriate level of detail and technical content for the target audience
• Excellent attention to detail.
• A proactive approach to systems management.
• Proven analytical and problem-solving abilities
• Good organisational skills with the ability to prioritise and manage a diverse workload
• Experience working within a multi cloud setup (e.g. AWS/Google) would be advantageous
• Experience working in Financial Services would be advantageous

Who are we?

Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a business that puts our people and clients at the centre of everything we do.

We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people: 

• Competitive salary 
• Discretionary bonus scheme plus managers incentive programme
• Flexible, hybrid working
• Generous holiday allowance
• Pension scheme 
• Private medical insurance, including eye care
• Permanent health insurance
• Life assurance (death in service and critical illness benefit)
• Worldwide travel insurance
• Ability to work abroad for up to 3 weeks per annum
• Regular social events
• Health and wellbeing programmes
• Significant investment into your personal and professional development 

We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.