Associate Director, Data Analytics and Program Evaluation

Department

ESA Deputy Director - Finance, Administration, and Student Employment

About the Department

Career Advancement serves a student population of approximately 7,000 arts and sciences undergraduate students, in addition to alumni who have graduated within the last five years. Career Advancement plays a vital role in ensuring our students’ success after graduation. Career Advancement offers innovative and comprehensive career development services with a focus on pre-professional preparation, experiential education, and opportunities. Through career advising, programs, and comprehensive resources, Career Advancement supports undergraduate students and alumni as they develop the skills necessary to manage their career development, while working with alumni and employers to provide students with meaningful opportunities. For more information, please visit the Career Advancement website at careeradvancement.uchicago.edu.

Job Summary

The Associate Director, Data Analytics and Program Evaluation will collaborate with team members across the Office of Career Advancement and campus partners to manage data and report key outcomes. The Associate Director will work independently and draw on in-depth knowledge to leverage best practices, strategically collect and analyze program and student data, and report externally and internally on program progress. Additionally, the Associate Director will provide technical infrastructure strategy and support web-based data platforms, including Salesforce.

Responsibilities

• Devises and maintains efficient methods to track student data, quantify student engagement, and report on student outcomes. Reports will include both qualitative and quantitative data.
• Uses data to solve complex data problems, and evaluates and monitors success of career programs and initiatives designed to support students throughout their College experience.
• Leverages in-depth knowledge on University programs, student lifecycles and best practices to contextualize data insights, conducting visual storytelling and supporting strategic planning/road mapping.
• Designs and executes evaluation and data collection plans, working with staff across the office to draft best practices and policies around data collection.
• Utilizes technical tools, including Excel and CRM technology such as Salesforce, to conduct analysis and visualization of data to generate data reports on both a recurring and ad hoc basis, as requested by internal and external stakeholders.
• General administrative, advising, and programming responsibilities including, but not limited to, committee membership, one-on-one advising appointments with students, meetings with colleagues, toolkit and resource development, participating in all-hands-on-deck programs, and other duties as assigned.
• Uses best practices and database knowledge to determine the impact of making database changes on other systems and the staff cost for making such changes. Solves complex database problems and modifies database programs to increase processing performance.
• Develops reports and files to display requested information, including on-screen links to other screens. Provides guidance on various report writer access, database views, and storage procedures related to all databases. Acts as a resource for the user community by responding to special data needs and questions.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Technical Skills or Knowledge:

• Skilled with data cleaning/ETL processes.
• Proficient with data project management, including requirement gathering and user interfacing strongly preferred.
• Avanced skills in Excel, including use of Excel formulas and pivot tables to process and analyze data.
• Prior experience with CRM technology, knowledge of Salesforce is desired.
• Demonstrated ability to master database programs and shared scheduling system and learn new technologies.
• Familiarity with a visual analytics tool such as Tableau, SAP Business Objects, or Microsoft Power BI strongly preferred.

Preferred Competencies

• Agile work style with an ability to manage micro and macro-objectives and execute multiple objectives concurrently with a high level of attention to detail.
• Confidentiality with student information and other sensitive data.
• Provide high quality customer service in a fast-paced environment.
• Current or previous experience communicating and interacting with clients and/or senior level employees or constituents. 
• Superior oral and written communications skills, including excellent presentation skills.
• Engage with a variety of constituents from many different cultural backgrounds

Working Conditions

• Work evenings, occasional additional weeknight and weekend days.
• Travel two to three times per year.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$80,784.00 - $111,078.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

In addition to the base pay posted above, this position may be eligible for NA

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

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