Officer, Data Quality Intermediate Analyst - TAGUIG (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls.  We manage and partner on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.  The team comprises chief financial officers who partner with each of our businesses and disciplines including controllers, financial planning and analysis, strategy, investor relations, tax and treasury.

We’re currently looking for a high caliber professional to join our team as Officer, Data Quality Intermediate Analyst - Hybrid based in Taguig. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Officer, Data Quality Intmd Analyst (C11) is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

In this role, you’re expected to:

The Data Quality Operations and Analytics Intermediate Analyst will be part of Data Management Operations team under Data Services organization. He / She will have the following key responsibilities:

• Review data quality exceptions reports for critical data elements (CDEs) that fail to meet the set success criteria and materiality threshold in adherence to the standard operational, risk and control processes as it relates to Data Quality Operating Model;
• Investigate and identify required remediation on data quality errors or exceptions; coordinate execution of data remediation with relevant stakeholders and business counterparts across the organization within limited timeframe to meet monthly KPI;
• Establish and manage partnership with key business counterparts – within Data Services, GFTS Technology teams, and Finance & Risk Shared Services (FRSS);
• Escalate to DSLs on a timely manner during and outside of the month-end reporting cycle, outliers and new data quality errors that do not have identified remediation strategy;
• Manage communication of data quality readiness status of CDEs to DSLs and data consumers during the month-end production reporting cycle period; escalate and follow through data quality review points that do not meet established success criteria;
• Prepare and communicate production support related operational metrics and KPIs within Data Services;
• Support implementation of strategic solution and liaise with relevant groups to eliminate data quality exceptions in the medium to long-term period; support issue root cause investigation and IMR submission process;
• Follow through the delivery of strategic solution through proactive involvement and regular coordination with strategic solution owners, e.g. FRSS Implementation teams, IMR (Issue Management Resolution) owners, etc.;
• Review strategic data quality issue resolution test results to ensure success criteria is met and provide necessary sign-off;
• Manage and address data quality queries/issues on production data through timely feedback to data users;
• Support second-level investigation on medium to complex data quality queries/issues on GENESIS production data and propose resolution path (both tactical and strategic);
• Support small to medium size projects and initiatives related to data services such as but not limited to process reviews and process efficiency enabler implementation.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 to 3+ years of relevant work experience around data management, data quality, financial or regulatory reporting, product control in large financial services, consulting, shared services’ operations related or similar industry;
• Solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner;
• Logical and analytical data tracing/mining experience is a plus;
• Knowledge of research methods, relational database or data relation discipline problem solving;
• Intermediate to advance working knowledge and experience on MS Suite Applications especially around MS Excel, Word, PowerPoint and Access;
• SQL knowledge is highly preferred;
• Knowledge of bank product/s (Deposits, Loans, Securities, Derivatives, etc.) is preferred;
• Knowledge of Citi’s financial and regulatory reporting processes, finance and risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers is preferred;
• Knowledge of similar Quality Assurance / Citi Lean / Process Improvement practices (as applied to data quality operations);
• Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision making skills;
• Good verbal and written communication, interpersonal and presentation skills – must be able to present and influence across organization level and functions;
• Good project / time management and organizational skills; good attention to details;
• Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment;
• High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work;
• Ability to multi-task, demonstrating independent leadership skills;
• Possess strong team building, planning and project management skills driven by process improvement;
• Strong understanding and appreciation of internal control environment, reporting, and metrics is required;
• Willingness to work EMEA shift hours.

Education:

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Data Governance

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Job Family:

Data Quality & Data Quality Analytics and Reporting

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Time Type:

Full time

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