Staff User Experience Researcher, AI Developer Tools, Education

The Chan Zuckerberg Initiative was founded by Priscilla Chan and Mark Zuckerberg in 2015 to help solve some of society’s toughest challenges — from eradicating disease and improving education to addressing the needs of our local communities. Our mission is to build a more inclusive, just, and healthy future for everyone.

The Team

At CZI, we pair technology with grantmaking to equip educators, families and students with tools that integrate high-quality research, practices and content to unlock the full potential of every student, no matter who they are or where they live. From program conception to software feature design, we center our work on student and educator voices to help educators address the day-to-day challenges in their classrooms. 

Since 2015, our grant investments have helped catalyze new tools, practices, and measures designed to foster whole-child outcomes. We leverage technology to provide research-based practices in products that help teachers connect with students and tailor learning experiences to individual student needs.

At our core, we are builders and our unique builder philanthropy approach is what sets us apart from other education funders. Take a closer look at the highlights and significant milestones of CZI’s first eight years of education work. 

The Opportunity

Educators are already using AI-based tools in various ways—including generating lesson plans, creating classroom materials such as tests and assignments, and helping differentiate instruction for students. At CZI, we are inspired and excited about the possibilities and promise of AI to accelerate the availability of research-backed practices at scale. We are actively and thoughtfully exploring how to incorporate AI into products in close partnership with researchers, experts, and educators.

As a Staff UXR on the AI for Developer Tools team, you will lead complex research initiatives around AI developer tools and their integration into our education technology platform. This role will shape our AI strategy through deep user understanding and help us create developer experiences that enable innovative educational applications.

What You'll Do

• As a staff-level researcher, you will design and lead our AI developer tools research strategy, conduct complex mixed-methods studies, and drive strategic decisions about our AI platform development. 
• You will mentor junior researchers, establish research frameworks, and collaborate with AI engineers to translate technical capabilities into intuitive developer experiences. 
• You will also partner with senior leadership to align research initiatives with company strategy.

What You'll Bring

• 8-10 years of progressive user research experience, preferably in educational technology or nonprofit sectors.
• Extensive product research experience spanning multiple verticals, with demonstrated success in driving impactful outcomes.
• Capability to work in a "0-to-1" space, innovating and iterating quickly to create new solutions from the ground up.
• Passion for iterative work processes and the agility to pivot direction in response to new insights or shifting priorities.
• Familiarity with AI concepts and experience building or contributing to products utilizing AI tools (nice to have).
• Experience interacting with developers and builders, with an understanding of their workflows and challenges (nice to have).

Compensation

The Redwood City, CA base pay range for this role is $184,000 - $276,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
• CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

Commitment to Diversity

We believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. 

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

Explore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.

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