Senior Solutions Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As a Senior Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Technology Experience:

• Hands on SIEM Experience (Legacy or Next Gen Solutions see above) and understands pros and cons of most of these solutions
• Experience with technology solutions that most customers have made investments in over the last 5-10 years
• Understands what gets audited in these data sources in order to drive use cases and success criteria related to data source
• Understands how most security solutions integrate with SIEM and logging platforms
• Deploy and troubleshoot solutions based on Linux based network appliances 
• Windows Authentication and Admin knowledge
• Active Directory/LDAP knowledge
• Behavioral Analytics and Machine Learning expertise and can speak to the added value of what anomaly detection could bring to their existing incident response process that may be tied to traditional correlation based alerting.
• Knowledge of Network and Security Solutions, DLP, IAM and other leading security products in most enterprise environments
• Cloud, SaaS, Hybrid Architecture experience can talk to the value of disparate deployment methodologies 
• REST API, python, perl, shell, bash or other scripting/text processing, SQL, regex (nice to have)
• Can speak to integrations with 3rd party solutions that would leverage API’s or scripting 
• Has core knowledge of SOAR, and 3rd Party Solutions that are leveraged today in Day to Day incident response

Security Experience:

• 10+ years of successful network and security engineering experience
• Has a good understanding of the current threat landscape and the challenges that most organizations are facing 
• Has knowledge of Red and Blue Team exercises and tools used (mimikatz, Metasploit, bloodhound etc…)
• Experience with network and security forensic analysis is a plus
• Solid understanding of TCP/IP, Network Analysis and Troubleshooting, Network Security and threat mitigation
• Experience with network & security architecture, and network & security operations
• SOC Operations background/experience

Selling Experience:

• Identify and qualify technical opportunities independently
• Familiar with consultative selling principles, understands how to apply those principles as they engage with prospects
• Has performed discovery sessions with customers and capture deliverables to develop an engagement plan that outlines use cases that map to success criteria
• Has an understanding of the various roles within a security team and the additional stakeholders that impact decisions on technology investments
• Understands SOC Process and Procedures and has an understanding of workflow processes  
• Has some insight into the challenges that security teams face on a day to day basis
• Understands the business stakeholders that are involved in the decision 
• making process and what is key for them when deciding on a security solution
• Helps influence sales strategy and determine viability of an opportunity and help map out political structure
• Has sector based knowledge that could be leveraged to help drive our story telling and produce anecdotes that could be leveraged during the sales cycle
• Provide ideas on a quarterly basis ways to help generate pipeline and is proactive in their region on a quarter by quarter basis
• Tells a compelling story when presenting (slides) or demoing a solution
• Shows leadership within their role via mentoring, creating content that can be leveraged by the primary specialist team as well as the regional SA teams
• demonstrations to both small and large audiences 
• Experience with responding to RFI and RFP’s for technical solutions
• Participate in trade shows and conferences
• Manage successful remote and onsite product evaluations
• Work hand in hand with partner/channel and/or internal channel/partner team

Other Experience:

• Excellent written and interpersonal skills 
• Must be a self-starter with the ability to work independently or in a team environment
• Must be able to work in a high-pressure environment, must be able to multitask and keep up with the pace of a start-up
• Ability to travel 30-50% of the time
• Experience working in a remote office and/or multiple customer locations
• Bachelor’s degree in information systems, computer science, computer engineering, mathematics, statistics or another technical field is a plus
• Leading Security Certification preferred including CISSP, CEH, or GIAC related certifications a plus

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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