Enrollment Administration Agent (Temp) - SPARK Schools Support Office - 2026

Tasks

• Capture store and retrieve documents for audit
• Contribute to continuous improvement of enrollment systems
• Maintain accurate enrollment records
• Manage enrollment applications mailbox
• Monitor recurring issues and trends
• Participate in team meetings and training
• Process enrollment related queries
• Process scholar transfers between campuses
• Recommend process improvements for customer experience
• Resolve tickets and escalate complex issues
• Update scholar profile data amendments

Perks/Benefits

• Annual leave
• Career growth
• Employee Discount on School Fees
• Life Disability and Funeral Cover
• Professional development
• Study leave
• Wellness support

Skills/Tech-stack

Attention to detail | Customer Service | Data Integrity | Data Management | Document Management | Multitasking | Record Keeping | Ticketing systems