Staff Data Scientist - Generative AI

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Science

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$157,000.00 - $259,200.00

Target Openings

1

What Is the Opportunity?

Join Travelers as a Staff Data Scientist driving innovation through advanced Generative AI technologies across our global operations. In this senior technical role supporting Travelers Canada and Europe, you'll develop sophisticated AI solutions using cutting-edge platforms including Anthropic and OpenAI, while leveraging enterprise-scale cloud infrastructure on AWS and GCP. You'll tackle complex business challenges by designing and implementing advanced AI models, conducting rigorous experimentation, and delivering data-driven insights that transform how we understand risk and serve our customers.

As a technical leader, you'll help establish best practices for AI development, mentor other data scientists, and collaborate with cross-regional teams to drive innovation. You'll work closely with business and technical leaders across multiple markets to identify opportunities, validate approaches, and ensure successful deployment of AI solutions throughout our International operations. This position offers a unique opportunity to advance our global AI capabilities while helping shape the future of AI in insurance.

What Will You Do?

• Lead business or technical projects focused on the design or development of analytical solutions.

• Lead development of community best practices in AI/Machine Learning, statistical techniques, and coding.

• Establish a practice/process of sharing expertise with the community through discussions, presentations, or peer reviews.

• Begin to challenge conventional thinking where appropriate.

• Anticipate potential objections and persuade peers, technical and business leaders to adopt a different point of view.

• Guide technical strategy of teams through own technical expertise.

• Set and manage expectations with business partners for multiple projects, generate ideas and build consensus, and be aware of potential conflicts.

• Build and maintain strategic relationships with vendors and partners to ensure access to cutting-edge AI technologies and solutions.

• Identify organizational tensions and build consensus across teams while driving cross-functional collaboration for successful execution of data science initiatives.

• Communicate analysis, insights, and results to team, peers, business partners.

• Partner with cross-functional teams and leaders to support the successful execution of data science strategies.

• Be a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.

• Collaborate on various training and skill development initiatives, including delivering training to the analytics community.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Subject matter expertise in modeling/research/analytics with strong foundation in Python and AI/ML frameworks (PyTorch, TensorFlow)

• Experience with modern AI technologies including:

• Large Language Models (LLMs) and Generative AI
• Agentic AI frameworks and tooling (LangChain, LangGraph, or Autogen)
• Advanced NLP and Transformer architectures
• RAG (Retrieval Augmented Generation) implementations
• Machine Learning Operations (MLOps)
• Cloud platforms (AWS, GCP)

• Strong technical capabilities in:

• Data preprocessing and feature engineering
• Model development and deployment
• Statistical analysis and modeling
• AI agent orchestration and evaluation
• Experiment design and evaluation

• Demonstrated ability to:

• Develop and implement end-to-end ML solutions
• Work effectively with cross-functional teams
• Communicate technical concepts to business stakeholders
• Stay current with AI/ML advancements

• Professional qualifications:

• Master's degree in STEM-related field or equivalent
• 3+ years of related experience in applied data science
• Track record of successful ML project delivery

What is a Must Have?

• Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus five years of experience or any suitable and equivalent combination of education and work experience.
• Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.