Business Analyst (Level 2)

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

As a member of the Global Business Intelligence team, you will collaborate closely with the Finance and Strategy departments and work on tasks such as data pipeline creation, reporting and analysis.

By providing data, designing dashboards, and reports, you’ll empower stakeholders with timely, accurate and actionable insights. This is an excellent opportunity to make a significant impact on data accessibility and reporting, supporting the company’s growth and strategic initiatives.

You are expected to leverage knowledge of business alongside data expertise, workflows, methods and tooling to independently drive analysis and reporting. Business Analyst Level 2 adapts tools and methods to meet business needs, collaborating with analytics peers to uphold best practices for data quality. This role reports into the Manager of Business Analytics.

To be successful in this role, you are required to have strong data analytics skills, experience working with Finance and/or Accounting teams and ERP systems; possess excellent data visualization skills to build and maintain reporting tools and dashboards.

What you’ll do here:

• Data Partnership and Reporting:  As a trusted data partner, you own data delivery and maintain data pipelines for finance, accounting and stakeholder requests, ensuring timely and accurate reporting. Integrate, automate, and maintain data connections between financial and business reporting tools, enabling comprehensive KPI analysis and data sharing.
• Self-service analytics: Support self-service analytics initiatives by working closely with the BI team to optimize data access and streamline workflows.   
• Data supply: Conduct periodic and ad-hoc data pulls to monitor business performance.  
• Analysis and Insights: Run data analysis by applying suitable methodologies and translate it to actionable insights. 
• Automation and Visualization: Design and maintain dashboards, reports, and data visualizations to effectively convey data-driven insights.
• Data Governance and Quality: Maintain and implement automated quality monitoring processes to support data governance and ensure data accuracy, consistency and integrity across reporting 

Requirements:

• 3+ years of professional experience as a Data Analyst, Finance or FP&A Analyst, Business Analyst or similar role preferably in a B2B software environment.
• Master’s degree in Finance, Economics, Statistics, Mathematics, or a related field.
• Proficient in SQL, familiarity with ETL through DBT or Python is a plus.
• Understanding of accrual-basis accounting principles.
• Experience with ERP systems (e.g., SAP, NetSuite), particularly in financial data consolidation and automation.
• Solid knowledge of BI reporting tools (e.g., Tableau, Looker, Power BI, etc.)
• Skilled in data visualization and dashboard creation, as well as in storytelling with data.
• Understanding of data management processes, including data pipelines and workflows.
• Proactive and collaborative with a bias for action and a focus on delivering business results.
• Legally authorized to work in the European Union

This will be a hybrid role with in-office expectations. 

Benefits 

• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy 
• Pension Plan
• Central Amsterdam Location
• Discount CZ insurance
• Working in a multicultural environment - 45 different nationalities 
• Commuting allowance for public transport & subsidized lunch
• Wellness benefits (Headspace subscription & wellness webinars) 
• Hybrid friendly
• Work-from-home assistance
• Educational Opportunities
• Social hours & events and team-building 
• 26 vacation days per year

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.