GTM Enablement Onboarding Program Manager

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking an experienced and engaging enablement professional who can help foster the skills of our new sellers and run our onboarding process. As a key member of the Go-to-Market team, you will drive the early education of our customer-facing teams to ensure they are ramped effectively. This role demands the ability to translate complex AI concepts into compelling and interactive training. Leading the onboarding program, you will create one of the first impressions for a fast-growing sales team, leaving a lasting impact on their careers at Anthropic.

Reporting to the Head of Enablement, you will have the opportunity to build the onboarding curriculum and process from the ground up. You will ensure our sellers are quickly equipped to provide the best solutions to our customers, operating as thought leaders in the AI space.

Responsibilities:

• Design and deliver exceptional onboarding experiences that accelerate time-to-productivity and impact for our customer-facing teams
• Own the end-to-end processes of enablement from content production to facilitation
• Oversee a Learning Management System, including exam creation, tool administration, and content management
• Interface with Sales leaders to align on priorities and continually improve the onboarding experience based on the GTM strategy
• Identify the core competencies that make our Account Executives and technical teams successful, adapting trainings to their specific needs
• Leverage Claude and advanced technologies to scale the onboarding process
• Monitor KPIs and measure success, making data-driven decisions to improve the program
• Lead multiple trainings through various delivery methods including in-person, virtual, and pre-recorded enablement

You may be a good fit if you have:

• 5+ years of experience in a customer-facing role for complex technology, particularly experience with AI/ML products or enterprise software
• 5+ years of experience in an enablement role, particularly leading onboarding programs
• Demonstrated ability to thrive in a fast-paced environment, with a proven track record of leading enablement initiatives at technology companies
• Exceptional strategic thinking, writing, and storytelling skills, with the ability to distill complex technology into relatable narratives
• Experience successfully working and collaborating with Sales leaders, Product, Marketing, Operations, and others to tell impactful stories
• Personable and engaging demeanor with the ability to lead a classroom
• Deep understanding of sales processes and methodologies
• Proactive and scrappy approach, combining strategic thinking with a willingness to roll up your sleeves
• Strong project management and analytical skills
• Collaborative leadership skills to influence stakeholders at all levels

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

The expected salary range for this position is:

Annual Salary:$190,000—$270,000 USD

Logistics

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.