Application Analyst III Revenue Cycle-Automation-Remote

We are seeking an experienced and highly motivated Application Analyst III to join our dynamic Revenue Cycle team. The ideal candidate will have advanced knowledge and hands-on experience with Robotic Process Automation (RPA) using UiPath, along with a strong background in supporting and integrating Epic Systems in a healthcare setting. This position is pivotal in optimizing business processes, automating workflows, and supporting Epic-related application configurations to improve operational efficiency.

In addition to RPA expertise, the ideal candidate will possess experience in building custom machine learning (ML) models to drive intelligent automation and data-driven decision-making. Knowledge of Intelligent Document Processing (IDP) technologies is also essential for automating the extraction, categorization, and processing of unstructured data, such as medical records and forms. Familiarity with Generative AI tools to enhance process workflows, including document generation and data synthesis, will be an asset in this role.

Work with cross-functional teams to gather and prioritize requirements for RPA and Epic-related projects.  Identify opportunities for continuous improvement and innovation in system workflows and RPA solutions.  Maintain knowledge of industry trends in RPA and Epic to suggest new tools, technologies, or processes that could improve efficiency.

Provide training to end-users on RPA and Epic systems, focusing on best practices and user adoption.  Develop and maintain comprehensive documentation for all automation processes, Epic configurations, and user guides.

Bachelor's Degree with 4 years experience 

OR

Associate's Degree with 6 years experience

More than one Epic certification required.

The preferred applicant will have the following experience:

• Robotic Process Automation development
• Experience building Machine Learning (ML) models
• Knowledge of Intelligent Document Processing (IDP)
• Familiarity with Generative AI tools

3-5 years of experience in an Application Analyst role or similar position, with hands-on experience developing RPA solutions using UiPath.

2+ years of experience working with Epic Systems in a healthcare environment, including supporting, configuring, and troubleshooting Epic applications, and incorporating ML or AI solutions where applicable.

Proven track record of successfully implementing and maintaining automation workflows and integrations with enterprise systems, with a focus on intelligent document processing and AI-enhanced automation.

Expertise in UiPath Studio, Orchestrator, and robots for automation solutions.  Strong understanding of RPA development methodologies, including process mapping, workflow automation, and bot deployment.  Familiarity with integrating RPA bots with other enterprise applications, including Epic and third-party Intelligent Document Processing platforms.

Excellent problem-solving and analytical skills.  Strong communication skills, both verbal and written, to interact with technical and non-technical stakeholders.  Ability to work independently and as part of a team, with strong organizational and time management skills.  Detail-oriented with a focus on quality and efficiency.

Epic Certification in relevant modules.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

This position will accept applications until January 3, 2025.  This deadline may be extended if the necessary candidate pool is not met by this date.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.