Senior Product Manager, AI and Machine Learning

About Hello Heart:

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.

About the Role:

We are seeking an accomplished Senior Product Manager to join our dynamic team at Hello Heart, a pioneering digital health startup. If you are passionate about leveraging AI to save people's lives, and possess a unique blend of user empathy, creativity and data-driven expertise, we want to hear from you.

Responsibilities:

• Lead the vision, strategy, and execution for AI/ML-driven products, driving initiatives that create business value and user impact.
• Collaborate closely with Data Science, Engineering, and Design teams to ideate, prototype, and deliver AI-powered features and products.
• Define and refine use cases, user journeys, and workflows, ensuring seamless integration of AI/ML capabilities into the user experience.
• Develop and manage a clear, actionable roadmap for AI/ML products, aligning with broader company goals and securing stakeholder buy-in.
• Partner with the Data Science team to shape the development of machine learning models, validate assumptions, and continuously improve algorithms.
• Utilize data-driven insights to evaluate product performance, measure success, and iterate on features post-launch.
• Act as the voice of the customer, championing a user-first approach while balancing technical feasibility and business goals.
• Stay ahead of AI/ML trends and ensure that your products leverage the latest advancements in the field.

The Ideal Candidate:

• Has 5+ years of product management experience, including a proven track record in AI/ML-powered products.
• Demonstrates deep experience working with Data Science and Engineering teams, especially in the development and deployment of algorithms.
• Has successfully owned and launched complex products, driving them from ideation and GTM strategy through execution and iteration.
• Combines customer-centric thinking with a strong understanding of AI/ML technology and its practical applications.
• Brings a highly analytical mindset and excels at turning data into actionable product decisions.
• Communicates effectively with both technical and non-technical stakeholders, ensuring clarity and alignment.
• Is comfortable navigating fast-paced, ambiguous environments while maintaining a focus on outcomes and user impact.
• Previous experience in the digital health industry, with a strong understanding of its unique challenges and opportunities. - Advantage

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.