Manager, Software Engineering - Machine Learning

Our JourneyShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventure Ahead

• Utilize Machine Learning: Own and drive the roadmap to enhance our products and improve the shopping experience for both users and merchants. This includes leveraging machine learning in areas such as recommendations, personalization, risk, fraud detection, search, and more.
• Roadmap Ownership: Drive the roadmap and execute initiatives with or without a dedicated Product Manager.
• Subject Matter Expertise: Be a subject matter expert in a specific ML domain while maintaining a solid understanding of product and user challenges.
• Handle Ambiguity: Navigate and resolve ambiguous problem definitions effectively.
• Metrics Driven: Understand critical business and product metrics, apply the right tools and technologies, and drive efforts to positively influence those metrics.
• Promote Data Awareness: Cultivate a data-aware culture by using data to develop metrics, uncover insights, and detect patterns. Conduct both offline and online experiments, and assess their outcomes using data.
• Experimentation Culture: Foster a fast-paced, high-iteration experimental culture to test and refine solutions quickly.
• Collaboration: Work effectively with cross-functional partners and stakeholders to set and achieve optimal outcomes.
• Leadership: Be both highly technical and an effective people manager.
• Team Performance: Measure the impact of your team, set clear goals and expectations, and communicate them effectively.
• Performance Management: Recognize individual contributions, ensure team members meet expectations, and handle performance management seriously and thoughtfully.

Essentials to Succeed

• 5+ years of machine learning experience in the internet industry, with expertise in modeling and statistical modeling
• 3+ years of experience managing high-performance teams.
• Significant prior success as a machine learning engineer, solving challenging problems at scale.
• English fluency, both in written and verbal communication, is required for effective collaboration within cross-functional and international teams.
• Full-stack experience in data collection, aggregation, analysis, visualization, productization, and monitoring of machine learning products.
• Experience with massive data processing platforms such as Hadoop, Spark, etc.
• Strong skills in Python, machine learning, and deep learning libraries (Pytorch and Tensorflow)
• An understanding of the value derived from getting results early and iterating
• Strong desire to solve tough problems with scientific rigor at scale
• Passion to answer Product/Engineering questions with data
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ShopBackers' DNAGrit - We tackle all challenges head-on, working together to solve problems and achieve success.Hunger - We value hard work, and having relentless drive.Speed - We move fast and have a bias for action, all to deliver maximum impact.Impact - We focus on results, always aiming for the best possible outcomes and timelines.Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackersCareer progression paths and opportunities to take on greater challenges that help you realise your ambitions.Be part of a winning team on a journey to global scale.Competitive compensation based on your performance.Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.Work-From-Anywhere benefit to enable you to thrive personally and professionally.