Senior Analyst, Data Analytics

The Senior Analyst is responsible for day-to-day data management operations for assigned clients, managing pacing, making recommendations to internal and external stakeholders and assisting with development and delivery of data products in the Data Management suite.

• Coordinate day-to-day operations of Compas/CMI Empower list match services
• Monitor/track all incoming data
• Perform QA checks on all data exchanges to and from CMI
• Ensure all incoming and outgoing data feeds are delivered timely per client specifications
• Help to develop and maintain training modules & materials necessary to train staff and/or other departments
• Conduct regular campaign list matching
• Troubleshoot all system, user and list related issues as they arise
• Serve as a mentor to new coordinators in departmental processes, procedures and deliverables
• Issue client invoices as needed
• Request and upload partner circulation files on a quarterly basis
• Coordinate cross-brand target matching to define overlap and codify it in Empower systems for analysis by planning staff
• Ensure compliance with confidentiality protocols as they relate to data transfers
• Export target buy lists to meet client requests; capture and invoice all buy file export activity
• Coordinate and execute on all ad hoc list match requests when needed
• Assist in the development of new data assets and services that lead to incremental revenue growth on assigned clients
• Capture data gaps and discover new opportunities relating to our proprietary systems and offerings
• Maintain and build relationships with key customers and partners
• Participate in initiatives to monitor, analyze and improve core reporting system performance, accuracy and efficiency
• Perform UAT on internal databases, in-house applications, and new products and data assets

 SUPERVISION

• Supervise junior staff and maintain quality control of work produced by junior staff members

• Work with management to track performance of staff against yearly goals

Bachelor’s degree or equivalent in experience

• 2+ years of experience using Microsoft Excel
• 2-3 years of experience developing reports/dashboards using a BI tool (e.g.; Tableau or Qlik)
• 4+ years of experience blending data from structured/unstructured data sources
• Strong Analytical Skills
• Excellent organizational skills
• Team player
• Willingness to learn and adapt to a changing environment
• 2-4 years of experience working with secondary data for marketing
• Experience working with or servicing pharmaceutical and other life sciences companies preferred
• Experience mentoring junior staff
• SQL/Python experience a plus