Reporting and Data Quality Specialist

Are you ready to build the future of our company?

About Mercury® Financial

Mercury® Financial is an innovative and growing financial services company with locations in both Austin, TX and Wilmington, DE. Our mission is to help customers build and maintain their financial future by offering them credit cards they can afford and understand. After only a few years, we’ve had great success building a significant credit card program, but we are aiming higher, which means we have lots of challenging problems for you to help us solve. Come onboard, work with some of the most talented individuals who thrive on collaboration and teamwork; and help us continue to build something special.

Location

Mercury® Financial is headquartered in the progressive and entrepreneurial tech hub of Austin, Texas. Our physical location is situated in a beautiful park like setting called the Domain. The Domain's ideal location and exceptional amenities, amazing restaurant selection and convenient parking, are all perfect for after work happy hours!

Or,

Mercury® Financials' Wilmington, Delaware office is located near the Riverfront. Wilmington is Delaware’s largest city and is the economic engine of the state. The Riverfront combines its rich history with a host of attractions that bring great food, entertainment, and shopping to our city. Based on its convenient location, direct access to I-95, Amtrak and SEPTA, this location allows our employees the flexibility to live in a variety of the surrounding areas.

What it’s like to work here: 

We foster a collaborative and innovative culture where you will be empowered to do your best work. All of our employees bring everything they have to their job and are part of a larger team working towards a greater goal. We do right by our employees, our partners, and our customers.

This role is ideal for a detail-oriented, data-driven professional who thrives on delivering impactful insights and ensuring data quality for organizational success. If you enjoy solving complex data challenges and driving business value, we want to hear from you! 

What a day is like:

Data Governance & Control:

o    Develop and maintain critical control artifacts such as metadata dictionaries, process flows, and control points

o    Assist in the creation of data models, ensuring accurate validation and reconciliation of data across systems

Quality Control: 

o    Ensure reports are accurate, complete, and run successfully. 

o    Troubleshoot and resolve any errors or discrepancies in reporting processes.

•    Collaborate with stakeholders to obtain requirements and secure approval for new reports and data solutions

•    Lead the design and development of analytical solutions to address complex business challenges, ensuring actionable insights that drive strategic decisions. 

•    Extract and manipulate data from large, complex data sources, turning it into meaningful insights to guide business decisions

•    Build and maintain monthly data artifacts that provide account performance datasets, delivering aggregated, decision-ready data for organizational use

•    Identify opportunities to streamline, scale, and automate tools and processes, ensuring data insights are accessible and actionable for business users

•    Work closely with business units to understand their information needs and deliver high-quality, actionable insights that support strategic and operational goals

•    Conduct ad hoc data analyses from various sources to identify opportunities for process optimization and efficiency gains

•    Create and maintain thorough documentation for all reports, processes, and metadata to ensure transparency and consistency. 

You’re perfect for this role if you have:

•    Existing understanding of credit card operations and TSYS data is highly preferred

•    Proficiency in data tools such as SQL, SAS, and Excel, with experience in transforming raw data into actionable insights

•    Knowledge of statistical principles and data visualization techniques to effectively analyze and present data

•    Demonstrated ability to identify opportunities for automation and streamline data processes for business users

•    Exceptional ability to collaborate with business units and executives to deliver insights and obtain alignment

•    Strong written and verbal communication skills to effectively convey technical insights and their business implications

•    Curiosity, patience, adaptability, and critical thinking skills to solve complex data challenges in a dynamic environment. 

Preferred Qualifications: 

•    Experience in machine learning or familiarity with tools to develop models that enhance customer communication and financial outcomes

•    High proficiency in the Microsoft Office suite, especially Excel. 

Why you’ll like working here:

This isn’t a place where you will fill a seat and keep your head down. This is a place where everybody is expected to help build something. This is a place where you can be involved and lead in your areas of expertise. So, how much do you believe in yourself? If you believe in your skills, in your drive and determination, we’ll give you the resources and room to show the world what you can do. Here are just a few of the benefits we offer:

•    Employer insurance coverage for employee & dependents 

•    Life insurance 

•    401K with generous employer match 

•    Wellness program

•    Monthly Company Events  

•    Hybrid Work Model 

Mercury® Financial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.