AI Product Manager II

Artificial Intelligence (AI) has the potential to change the world around us.  At Microsoft, we are committed to the advancement of AI driven by ethical principles.  We are looking for a AI Product Manager II to join a small incubation team to accelerate Microsoft’s capabilities for detecting and responding to AI incidents.  You will work closely with product engineering teams and centralized function teams to educate and prepare them for responding when issues occur. 

This role works broadly across Microsoft on all levels of the AI stack and the teams supporting this important transformation.  This is part incident responder, part security product manager, and always an advocate for customers and the company.  Are you passionate about the safety and security of AI and how that intersects with our lives?  This may be a great opportunity for you!  

Who we are: 

We are the Artificial Generative Intelligence Security (AeGIS) team, and we are charged with ensuring justified confidence in the safety of Microsoft’s generative AI products.  This encompasses providing an infrastructure for AI safety; serving as a coordination point for all things AI incident response; researching the quickly evolving threat landscape; red teaming AI systems for failures; and empowering Microsoft with this knowledge.  We partner closely with product engineering teams to mitigate and address the full range of threats that face AI services – from traditional security risks to novel security threats like indirect prompt injection and entirely AI-native threats like the manufacture of NCII or Customer Success Account Manager (CSAM) or the use of AI to run automated scams.  We are a mission-driven team intent on delivering trustworthy AI and response processes when it does not live up to those standards. 

We are always learning.  Insatiably curious.  We lean into uncertainty, take risks, and learn quickly from our mistakes.  We build on each other’s ideas, because we are better together.  We are motivated every day to empower others to do and achieve more through our technology and innovation.  Together we make a difference for all of our customers, from end users to Fortune 50 enterprises. 

Our team has people from a wide variety of backgrounds, previous work histories, and life experiences, and we are eager to maintain and grow that diversity.  Our diversity of backgrounds and experiences enables us to create innovative solutions for our customers.  Our culture is collaborative and customer focused. 

What we do: 

The AI Incident Detection & Response team is a small team of subject matter experts that has been brought together to accelerate and support Microsoft’s AI services.  AI has the potential to transform our daily interaction with technology.  Our team keeps the outcome focused on justified trust in Microsoft’s AI services.  We are passionate about ensuring that the transformational opportunities outweigh the possible harms.  When harm occurs, we address them in a timely manner.  We work to improve and create a more resilient system that enables defenders to protect their AI uses and services.  Our team tightly partners throughout Microsoft so that we learn from experience and work to prevent harms before they happen. 

How you can help: 

We are searching for an AI Product Manager II who is interested in expanding their skills and expertise into the AI, safety, and security realms.  The ideal candidate will have demonstrated curiosity in AI and a passion for safety and security.  Your experience in product or program management will be the base that we build from.  You will be working closely with a team of seasoned experts to support AI incident response and accelerating the skills of our partners.  You will build expertise in AI, safety, and security.  Listening, understanding, and talking are all part of this role. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Assist and support the AI Incident Response process and its evolution. 
• Helps others understand triage, analysis, and prioritization of cyber forensics involving AI services. 
• Contribute to the upskilling of partner teams across company to create timely and repeatable response processes. 
• Participate in threat modeling exercises with partners based on past incidents. 
• Participate open source intelligence review, work with engineering teams to address issues identified, and prepare the field with appropriate knowledge. 
• Advocate for policies and procedures (or changes thereof) that ensure that customers can have justified trust in Microsoft’s AI services. 
• Contributes to security policy and standards. Recognizes patterns and trends and recommends solutions for improvement. Recommends refinement of security policy and standards.
• Embody our Culture and Values 

Qualifications

Required/Minimum Qualifications

• Bachelor’s Degree AND 2+ years experience in product/service/project/program management or software development

  • OR equivalent experience.

• Previous record of accomplishment of delivering results despite ambiguity, attention to detail, and the ability to collaborate across a large organization, influencing many functions and teams

Other Requirements 

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  

Additional or Preferred Qualifications

• Bachelor's Degree AND 4+ years experience in product/service/project/program management or software development
  • OR equivalent experience.

• Demonstrated curiosity to learn about attacker patterns and behaviors

• Previous project management skills and experience that includes managing many unique, diverse projects simultaneously and making priority/scheduling trade offs between them

• Experience with interpersonal awareness

• Previous communication skills with an eye for detail and the ability to articulate business needs in cross-group and partner scenarios.

• Ability to learn, grow, and drive change.

Product Management IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 12, 2025

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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