AI/ML Solution Consultant - AMER

Summary

We are seeking an experienced Solution Consultant with a strong background in AI and ML to join our Solution Advisory (Pre-Sales) team. In this role, you will work closely with sales teams, customers, product management, engineering, and data science teams to showcase and articulate the value of our AI, ML, and GenAI solutions. You will play a pivotal role in driving the adoption of our advanced technologies, helping to transform the insurance industry by enabling our customers to leverage intelligent automation, advanced analytics, and the latest GenAI techniques.

Our Vision

Our vision is to empower insurers with cutting-edge AI, ML, and Generative AI technologies that enhance decision-making, improve operational efficiency, and deliver exceptional customer experiences. By integrating these advanced technologies into our solutions, we aim to revolutionize underwriting, claims processing, and policy administration, enabling a data-driven, intelligent insurance ecosystem that leverages the power of GenAI for tasks like automated report generation, natural language processing, and personalized customer interactions.

Job Description

​Key Responsibilities

• Technical Expertise: Serve as the AI, ML, and GenAI subject matter expert during the sales process, demonstrating deep knowledge of our solutions and how they address customer needs.

• Customer Engagement: Collaborate with sales teams to identify customer challenges and tailor presentations and demonstrations that showcase the value of our AI, ML, and GenAI offerings.

• Solution Demonstrations: Design and deliver compelling demos, workshops, and proof-of-concept engagements that highlight the capabilities and benefits of our advanced technologies, including GenAI applications.

• GenAI Integration: Advise on the integration of Generative AI techniques into customer solutions, such as leveraging large language models for improved customer service or automating content generation.

• Feedback Loop: Gather customer feedback and market insights on AI, ML, and GenAI trends to influence product development and roadmap planning, ensuring our solutions remain competitive and relevant.

• Cross-Functional Collaboration: Work closely with product management, engineering, and data science teams to align customer needs with our product capabilities, especially in the context of GenAI advancements.

• Thought Leadership: Stay current on industry trends, competitive landscape, and emerging technologies in AI, ML, and GenAI to inform sales strategies and product positioning.

• Sales Support: Assist in creating sales collateral, including technical presentations, proposals, and whitepapers that highlight the value proposition of our AI, ML, and GenAI solutions.

• Relationship Building: Build and maintain strong relationships with key stakeholders, both internally and externally, to promote long-term partnerships.
   

Required Skills and Experience

• Educational Background: Bachelor's degree in Computer Science, Data Science, Engineering, or a related field; advanced degree preferred.

• ​Professional Experience: 5+ years of experience in a customer-facing role such as solution consulting, pre-sales engineering, or technical sales, with a focus on AI, ML, and preferably GenAI technologies.

• Technical Proficiency: Deep understanding of AI and ML concepts, algorithms, and practical applications, including experience with Generative AI models like GPT-4 or similar.

• GenAI Knowledge: Familiarity with recent GenAI trends and techniques, such as large language models, transformers, and diffusion models, and their applications in the insurance industry.

• Communication Skills: Exceptional ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences.

• Hands-On Experience: Proficiency with AI/ML and GenAI tools and frameworks like TensorFlow, PyTorch, Hugging Face Transformers, or similar libraries.

• Problem-Solving Skills: Strong analytical and strategic thinking abilities to address customer challenges effectively.

• Presentation Skills: Proven experience delivering engaging presentations and demonstrations to diverse audiences.

Preferred Skills

• Industry Knowledge: Experience in the P&C insurance industry with an understanding of underwriting, claims, or policy administration processes.

• Guidewire Familiarity: Knowledge of Guidewire products and how they integrate with AI, ML, and GenAI solutions.

• Cloud Experience: Experience deploying AI/ML and GenAI solutions in cloud environments such as AWS, Azure, or Google Cloud Platform.

• Data Analytics: Familiarity with data warehousing, big data technologies, and data integration techniques.

• Regulatory Awareness: Understanding of the ethical considerations and regulatory requirements related to AI and GenAI deployments in the financial services industry

The US base salary range for this full-time position is $144,000 - $216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.