UX/UI CX Designer in Artificial Intelligence

About us

Trideca is a strategy, data and digital partner for technology transformation across Australia. We have worked with some of Australia's leading enterprise companies (including NAB, Suncorp, Optus, Medibank, AGL and many more), to help transform and empower their businesses.

Working for Trideca, you will be challenged to think outside the box and do things you have not done before. We tackle unique challenges and work on innovative projects for our enterprise clients across various sectors. As part of the Trideca team, you will be able to embrace opportunities for growth with emerging technologies, in a fast-paced, collaborative, and rapidly growing environment across Melbourne, Sydney and Brisbane.

At Trideca, we cut through red tape to get things done efficiently. Join us for a dynamic career where you can make a real impact. You can learn more about us here: https://www.trideca.com.au/

About the role

We are seeking a creative and forward-thinking UX/UI CX Designer to join our team in designing human-centered, intuitive, and impactful user experiences for artificial intelligence (AI) applications. This role blends design expertise with an understanding of AI's unique challenges and opportunities, ensuring that AI-driven products are user-friendly, engaging, and provide seamless customer experiences (CX). The ideal candidate will have a strong background in UX/UI design principles, a passion for AI, and the ability to translate complex AI functionalities into intuitive, human-centered interfaces.

Key Responsibilities

• User-Centered Design: Collaborate with product teams to understand user needs, business goals, and technical constraints to create innovative and user-friendly designs for AI-powered applications.
• AI Interaction Design: Develop intuitive interfaces that simplify complex AI processes, including conversational UIs, decision-making models, and predictive analytics, ensuring users can interact with AI technologies in a meaningful way.
• Customer Experience Strategy: Work closely with customer experience teams to design seamless end-to-end experiences, considering the unique demands and touchpoints for users interacting with AI solutions.
• Wireframing & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize design concepts, iterate based on feedback, and validate designs with real users.
• Design System Development: Contribute to the creation and maintenance of a comprehensive design system tailored for AI applications, ensuring consistency and scalability across products and platforms.
• Usability Testing & Research: Conduct usability testing with AI products to gather feedback, identify pain points, and refine designs based on user insights. Incorporate user feedback into the continuous improvement of the product's design.
• Collaboration & Communication: Work cross-functionally with AI engineers, data scientists, product managers, and stakeholders to ensure designs align with technical requirements, brand guidelines, and user needs.
• Stay Current on AI Trends: Keep abreast of emerging AI technologies, trends, and design best practices to ensure innovative and relevant design solutions for AI-powered experiences.

Essential requirements

• 3+ years of experience in UX/UI design, preferably with exposure to AI, machine learning, or related fields. Experience designing for complex systems or technologies, including chatbots, recommendation engines, or predictive models, is a plus.
• Strong proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Knowledge of design principles, wireframing, prototyping, and information architecture.
• Ability to translate technical AI concepts into user-friendly designs.
• Familiarity with designing conversational interfaces and integrating AI-driven features.
• Understanding of accessibility standards and inclusive design practices.
• Education: A degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field is preferred.

Soft Skills:

• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Problem-solving mindset and the ability to iterate on designs based on data and feedback.
• Empathy and a strong user-centered design philosophy, with the ability to advocate for the needs of users within AI environments.

Desirable Skills:

• Experience working in Agile development environments.
• Knowledge of AI ethics and responsible design practices.
• Familiarity with data visualization or creating interfaces for data-heavy AI applications.

Join Trideca: Where Innovation Meets Inclusivity

At Trideca, we're not just building cutting-edge solutions, we're cultivating a workplace that champions diversity, inclusivity, and continuous growth. We believe in creating an environment where every team member feels supported, valued, and empowered to not only operate at their best, but to exceed their own expectations on what they can achieve.

Why Choose Trideca?

Empowering Women in Technology: We are committed to closing the gender gap in technology. With our dedicated road map for women, you'll find tailored opportunities to advance your career, supported by mentorship, leadership programs, Women in Technology Chapter and inclusive policies like menstruation leave and flexible working options.

Growth Through Learning: Your growth is our priority. At Trideca, you'll have access to a wide range of learning and development initiatives, from certifications and workshops to personal development programs, ensuring you are always at the forefront of technology and innovation.

Work Your Way: Our flexible work policy supports you to balance your personal and professional life.

Join a company that not only values innovation but also prioritizes the well-being and development of its people. At Trideca, we're redefining what it means to work in tech.

Ready to make a difference? Apply now and be part of a team that celebrates your unique contributions.

Trideca Values

Clients Come First

We obsess over our clients; they mean everything to us and are central to everything we do. We take the time to understand them, so we can deliver outstanding experiences and create moments of WOW.

We Celebrate Our Differences

We are stronger and more successful when we include and appreciate different backgrounds, ideas, and experiences. Diversity helps us be more creative, solve problems better, and achieve more. By valuing everyone's unique contributions, we create a cohesive workplace where everyone can thrive and grow.

Achieve Greatness Together

Business is a team sport, and we are here to win. We respect, value, and inspire each other to bring our best to raise the bar. We will high-five you when you've nailed it and have honest discussions when you don't.

Own Your Space​

We own our space, relationships, and client outcomes. We are fully committed and accountable to ourselves and each other; we deliver what we commit to. We adopt a commercial outlook and expect everyone to think and make decisions like we are the CEO.

Encourage Open Debate​

We encourage discussion and debate while relentlessly focusing on our overarching vision and purpose in line with our core values; the outcome each and every time is a total commitment to execute what has been decided

Have Fun, Go Nuts

No explanation is required, have fun, go nuts.

We also believe that the unique contributions of everyone at Trideca is the driver of our success. To ensure that our products and culture continue to embrace everyone's perspectives and experiences, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. We are passionate about creating a workplace that fosters active participation and provides an equal playing field, where merit and accomplishment are the sole criteria for success. We encourage candidates from all backgrounds to apply. We celebrate the diversity of our workforce and are dedicated to creating an environment where everyone feels welcome, valued, and included.