Data Analyst

Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

Reporting to the Head of SEEK Volunteer, this role will be the master data and reporting champion for SEEK Volunteer. You will improve the quality of data and analysis and help advance the situational awareness and performance of the business.

You will use your experience to present insights from the internal data and also relevant external data sources to provide combined insights that help advance the business. As part of a small team, the role also play a critical role in helping to set business strategy based on quality data and insights.

Key responsibilities

• Regular reporting – contribute key metrics and extract insights that help to create situational awareness for the business
• Building new and continuously improve reporting dashboards
• Become an expert in the systems the team needs to capture and monitor performance including but not limited to Tableau, Amplitude and Microsoft Clarity
• Execute and capture customer insights from always-on surveys (eg. NPS and Placement survey) 
• Work with the Senior Manager, SEEK Volunteer to understand existing and new products and establish metrics monitoring accordingly
• Establish relationships across the business with SEEKers in similar roles or using the same technology systems, to learn and continuously improve data and reporting processes.

Qualifications

• Well developed conceptual reasoning capabilities and problem solving skills with proven ability to use strategic frameworks
• Experience communicating data clearly via dashboards or similar
• Technical experience using Tableau, MS Clarity, Amplitude and/or Qualtrics would be advantageous
• Experience in a similar analytical role or role with analytics as a significant component
• Strong quantitative and qualitative analytical skills
• A self driven learner who likes to problem solve and has the confidence to approach colleagues/stakeholders for advice/help.

Additional Information

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030. 
• The opportunity to work from anywhere for up to 4 weeks per financial year.

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.