Epic Business Intelligence Developer

Job Details

Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

Why ChristianaCare

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

ChristianaCare Offers

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Why Epic

The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.

ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.

Must be available to travel for Epic training the week of 3/31/2025. 

Education and Experience Requirements:

• Bachelor's degree in Engineering, Physics, Computer Science, Math, Information Systems, or Statistics.
• 2 - 3 years of experience working with Epic systems or similar EHR platforms preferably in business intelligence development.
• High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree
• Cogito Fundamentals Certification preferred
• At least one Data Model Certification:
• Access Data Model Certification
• Clinical Data Model Certification
• Revenue Data Model Certification
• Cogito Tools Administration Certification preferred

Principal Duties and Responsibilities:

• Configuring and testing Epic‐released and Foundation System content for all applications. For example:
• Reporting Workbench
• SlicerDicer
• Radar
• Cogito SQL
• Writing SQL and configuring Radar settings for custom SQL metrics.
• Modifying existing reports, as necessary.
• Distributing analytics content to data consumers.
• Reviewing peer reports for validity.
• Working with domain experts to understand the needs of data consumers.
• Maintaining the Analytics Catalog and associated metadata records.
• Testing analytics build in a specified testing environment and volume testing in live environments.
• Reviewing upgrade documentation related to Cogito features and determining how to implement the changes.
• Serving as the main point of contact for technical issues and general inquiries related to assigned applications
• Working in collaboration with Epic to implement new projects ﴾such as a new module﴿
• Managing upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing issues
• Analyzing and communicating the impact of issues
• Triaging requests and determining the priority of issues
• Resolving end‐user application issues using Epic documentation and ensuring business needs are met
• Advancing end‐user problems to the appropriate level ﴾such as team lead﴿ when necessary
• Validating solutions are complete and appropriately implemented
• Building relationships with end users and providing consistent support through day‐to‐day communication
• Communicating problem status and solutions to end users
• BIDs might also be responsible for building and maintaining:
• Cubes
• Extracts
• SlicerDicer custom filters
• Third‐party BI tools

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Post End Date

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.