Applied AI Engineer

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Engineering at Valon

We are building a world-class engineering team to automate one of the most regulated spaces in the financial sector - the mortgage and housing industry. We come from companies like Google, Facebook, Spotify, Oscar Health, and Twilio. You’ll join a small, tight-knit group of engineers who are developing flexible backend architecture to accurately handle billions of dollars at scale. In addition, our team of engineers is fulfilling Valon’s mission by creating a great user experience to help homeowners manage their mortgages through a platform that delivers new features quickly and with quality. Our tech stack is built on Python, React, Docker, Kubernetes, and Google Cloud Platform.

Responsibilities

• Lead the end-to-end development and deployment of AI systems for mortgage servicing products and workflows, including document classification, call center insights, and servicing specific agentic AI.
• Identify new opportunities to apply generative AI to enhance operational efficiency across the entire business.
• Oversee the architecture, training, and serving of open-source deep learning models using state-of-the-art infrastructure.
• Conduct applied product research to evaluate and integrate the latest LLM models and techniques into production systems.
• Ensure AI solutions adhere to regulatory standards.
• Mentor and guide team members, fostering an environment of continuous learning and innovation.

Ideal Background

• A proven track record of implementing generative AI solutions in production environments.
• Proficiency in tools and models such as OpenAI, Anthropic, Hugging Face, and human-in-the-loop platforms like Humanloop.
• Experience with full-stack development, particularly with Python, React, and GCP.
• 5+ years of industry experience in engineering with a strong focus on AI, particularly LLMs and related technologies.
• Strong problem-solving skills and excellent communication abilities.
• Strong ability to collaborate with product managers, founders, and the operational team to build and iterate on product-focused AI solutions.

Benefits

• Base Compensation Band: $185,000-$325,000. This band spans multiple levels of seniority, which will be narrowed during the interview process.
• Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan 
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: flexible paid time off, sick days, and 11 company holidays 
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

This Base Compensation pay range applies to our New York City located staff and may differ according to location. New York Base Compensation Pay Range$185,000—$325,000 USDThroughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.   Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.