GTM Data Quality Manager

GTM Data Quality Manager

About The Role

The GTM Operations team works across all other teams to enable and scale Intapp's growth and business success. We drive GTM transformation supported by process improvements, data-driven insights, and program management of high impact cross-functional initiatives. Ultimately, we are a team of strategic, curious, humble, and analytically minded individuals with a bias toward action and impact.

Data quality management within GTM operations focuses on optimizing the quality of data assets to support informed decision-making, enhance client interactions, and drive business growth.

Accurate and up-to-date data empowers sales teams to identify whitespace, personalize outreach efforts, and prioritize their activities effectively. Similarly, marketing teams rely on quality data to create targeted campaigns, deliver relevant content, and optimize marketing strategies for maximum impact. Quality data is how you guarantee your sales and marketing teams are connecting with your target audience.

The GTM Data Quality Manager ensures Intapp’s data quality standards are achieved through a series of regular data maintenance activities and enacting an overall GTM data quality strategy. They are in charge of managing and enforcing data quality initiatives, like data acquisition, enrichment, cleaning, and expansion of data sets. 

What you will do:

• Set the GTM data quality strategy including defining data quality, assessing current data quality, enhancing/augmenting data, and data change control/management, which includes a focus on:
  • Accuracy: Assessing the correctness and precision of the information stored in our CRM. This includes verifying the authenticity of contact details, company information, and other relevant data points.
  • Completeness: Evaluate whether all necessary fields and information are present and up-to-date within the data sets.
  • Consistency: Ensuring uniformity and coherence across your B2B data, particularly when data is sourced from multiple sources or integrated from disparate systems. Consistency helps prevent discrepancies and ensures data integrity.
  • Relevance: Determining and ranking the usefulness and applicability of the data for your specific business needs and objectives.
• Develop a portfolio of data quality projects and ongoing management, including presentation back to executives to seek buy-in and cross-functional resource allocation, when needed.
• Build cross-functional excitement and commitment to your strategy and overall program.
• Work cross-functionally with partners on the Finance, Strategy, and Data teams.
• Set the technical vision and strategy to guide our engineers as they build robust and scalable data infrastructure
• Overseeing the management procedures for errors and remediation: impact on use, root-cause analysis of data defects, definition of remediation plans with the business areas
• Designing and deploying dashboards to monitor data quality
• Ensuring compliance of the Intapp’s data quality norms and standards
• Perform root cause analysis of data quality issues and identify ways to prevent the issues from occurring in the future
• Lead the remediation process by prioritizing the work of repairing anomalies 
• Partner with GTM enablement to ensure timely and repetitive training on GTM data initiatives and maintenance, creating the right team processes, structure, and systems to build and maintain high-quality processes that power our data infrastructure
• Provide detailed documentation on the origin and use of data across Intapp’s GTM
• Regularly present GTM data quality statistics to senior leadership
• Maintain Intapp’s GTM data dictionary

What you will need:

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent:

• Education: Bachelor’s degree preferred or equivalent experience.
• Experience: 5+ years working with GTM data in an operations, analytical or systems role (or similar). Familiarity with GTM roles, work processes, systems and metrics.

• Skills: Understanding of data management concepts and associated business processes and tools that make data reliable and useful. Strong project management skills with a proven ability to lead cross-functional teams, prioritize tasks, and manage complex projects. Demonstrable track record as an influential leader
• Analytical Mindset: Ability to analyze data, market trends, and customer feedback to inform strategies and make data-driven decisions.
• Communication: Excellent written and verbal communication skills, with the ability to present complex information in a clear, concise, and compelling way.
• Data: Proficient data management, analytical, and problem-solving skills

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.