Senior BI and Data Product Analyst

Job Purpose

An exciting opportunity to join an expanding Business Intelligence Team and contribute towards intelligence-led change and innovation.

The BI and data product analyst will contribute to delivering an effective and high-quality Business Intelligence and Reporting service to RWS’s external and internal customers. The Analyst will help the business to leverage the data to identify trends, opportunities for improvement, and potential issues. They will be able to build relationships, gather requirements, manage stakeholders and schedule data projects.

About Group Technology

Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. 

With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Group Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Job Overview

Key Responsibilities

• Leverage stakeholder relationships to understand business challenges and collaboratively define and document precise business requirements for specific projects
• Influence major business decisions based on advanced statistical analysis of all known data information to allocate resources, improve efficiencies, and support business operations of all departments.
• Manage multiple projects to completion
• Design, develop, model, and create SQL data structures to integrate, prepare, and generate reports
• Develop and build dashboards and visualizations in Sisense, Power BI or similar BI tools
• Work with the Business to ensure they can utilize project output for data driven decisions
• Breakdown requirements, simplify architectures, and collaborate with other business teams to deliver intelligent data solutions in line with defined objectives and results
• Liaise with internal and external clients to fully understand data content
• Mine and analyze large datasets, draw valid inferences, and present them successfully to the business

Skills & Experience

• Proven experience (at least 5 years) in a similar role as a Data Analyst
• Bachelor's degree in computer science, mathematics, finance, statistics, engineering, MBA or related fields.
• Excellent English communication skills, with experience of collaborating closely with stakeholders..
• Experience with data visualization tools (e.g., Sisense, Tableau, Power BI, Business Objects etc)
• Skilled, with a good working knowledge in T-SQL.
• Critical thinker with exceptional problem-solving skills and attention to detail, with a forward-thinking approach to anticipate potential risks. Ability to perform rapid root cause analysis (RCA) for data issues and propose effective resolutions in a time-sensitive manner.
• Ability to present and explain technical details to non-technical stakeholders clearly.
• Excel knowledge (functions, pivots, etc.)
• Hands-on experience in project management or Project Management Certifications
• Experience with Azure DevOps
• Knowledge of the Azure infrastructure
• Experience with Python.

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.