Manager, Subscriber Forecasting & Strategy, Decision Sciences, Peacock

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. 

This position will be embedded with the Subscriber Forecasting team, part of Peacock’s Advanced Content Analytics department. Peacock’s Subscriber Forecasting team develops short-term and long-term views on growth of the Peacock subscriber base, leveraging first and third-party data to discern trends in signups, churn, consumption, and other growth metrics. We work with a broad set of stakeholders across the company to provide insights on the success of growth initiatives and develop long-term growth strategy for both subscribers and revenue. As the complexity of the forecasting process has increased, so has the need for deeper and more insightful analysis to inform forecast inputs and to frame insightful findings to key stakeholders using forecast outputs. You will play a role in broadening the output of the forecasting team, with a focus on (1) developing clear executive-facing narratives using first party data to explain Peacock subscriber growth trends, (2) identifying analytical gaps in our forecasting models that can be informed by additional retrospective analyses, and (3) conducing end-to-end ad-hoc analysis of subscriber and content data from data querying to slide making.

Responsibilities:

• Become an expert on Peacock’s first-party growth metrics data and existing data infrastructure underlying it
• Write SQL queries to generate first-party data sets that are tailor-made for feeding an Excel-based forecasting model
• Build clean, executive-friendly PowerPoint slides explaining trends in Peacock subscriber growth, both for recurring reporting and more one-off ad-hoc needs, with limited hand-on guidance and a high degree of independence
• Interface with existing stakeholders of subscriber model to understand their needs and build model outputs and visualizations tailor-made to those needs
• Become an expert on the operation of existing forecasting models, with the goal of being able to independently tweak assumptions and generate scenario outputs for various stakeholder teams
• Develop end-to-end data pipelines from SQL to Excel/PowerPoint to quickly update analyses and associated slides aimed at answering leadership questions around executive reporting, subscriber growth, and business performance
• Work closely with the rest of forecasting team members who are operating and improving forecast models, developing a sufficient understanding of the models’ structures to be able to support those functions at times as needed
• Help contribute to a diverse, equitable, and inclusive work culture at Peacock

Qualifications

• Bachelor’s degree in relevant quantitative field (e.g. Business Analytics, Data Science, Computer Science, Statistics, Mathematics, Economics, or other)
• 3+ years of experience working at a subscription business analyzing subscriber data sets
• Familiarity with subscription business KPIs and metrics (TV& streaming subscription metrics is a plus)
• Strong proficiency in SQL, Microsoft Excel, and Microsoft PowerPoint
• Strong analytical skills with the ability to interpret data and draw actionable insights
• Proficient in maintaining meticulous records, documenting procedures, and ensuring accuracy in all aspects of work, reflecting exceptional attention to detail
• Excellent verbal and written communication skills (experience presenting to senior executive audiences preferred)
• Experience in Tableau or an equivalent data-visualization tool is a plus
• Experience with statistical modeling and/or advanced data science techniques is a plus

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $100,000-$160,000 (bonus and long-term incentive eligible). 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.