Product Data Manager

Job Description

We're seeking an experienced Product Data Manager to lead a new team that impacts the shopping experience for millions of shoppers by ensuring accurate, efficient, and scalable management of Balsam Brands' product data across all brands and channels. We're looking for a forward-thinking leader who can blend technical acumen with strategic thinking to elevate our product data management practices. If you thrive on building scalable solutions and empowering teams to deliver excellence, this role offers you the chance to make a direct impact on our customers' discovery and purchase decisions while driving our digital transformation forward.

This role is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in our Redwood City and Burlingame offices. If desired, this role can support a shifted schedule with typical work hours between 11am – 7pm.

What you’ll do:

• Team Leadership & Development:
  • Provide supervision to a team of 3-4 remote team members, defining tasks aligned with common goals, and fostering the professional development of team members through active discussion, feedback, coaching, and mentorship
  • Guide the team in establishing and maintaining product category specializations, enabling team members to become deep product experts in their assigned areas
  • Support the team's adoption and execution of agile methodologies, including oversight of sprint planning, ceremonies, and delivery

• Strategic Data Management:
  • Implement the strategy for product data management across all brands and sub-brands
  • Ensure comprehensive product data coverage across all channels, including company websites, marketplace partners, wholesale partners, and B2B
  • Establish and maintain data quality standards and key performance indicators
  • Lead major data clean-up initiatives and strategic data improvement projects
  • Learn best practices for product data management and guide its development and implementation
  • Own Balsam Brands’ relationship with strategic product data partners

• Cross-functional Leadership:
  • Serve as the primary liaison between the Product Data Team and other departments, ensuring alignment with business objectives
  • Develop a deep understanding of how different functions use product data and ensure the team's output meets these diverse needs
  • Collaborate with system owners to ensure effective integration with platforms across the technology stack

• Process Innovation & Optimization:
  • Drive continuous improvement in team processes and workflows to increase efficiency and scalability
  • Identify and implement opportunities for automation and AI integration in product data management
  • Provide strategic input on tool selection and optimization, including PIM and related systems

What you bring to the table:

• • 7+ years of experience in product data management, master data management, or related field
  • 5+ years of ecommerce or omnichannel retail experience
  • 2+ years of people management experience, preferably in a technical or data-focused environment
  • Experience leading teams in an agile environment
  • Proven track record of implementing process improvements and driving efficiency
  • Excellence in cross-functional collaboration and stakeholder management
  • Strong analytical and problem-solving skills
  • Experience with multi-channel retail and marketplace requirements preferred
  • Strong understanding of product information management systems and e-commerce platforms, a bonus

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023

• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $113,000 to $141,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

#LI-Hybrid

Additional Information

All your information will be kept confidential according to EEO guidelines.