GM Defense Data Engineer - Service Programming Systems

Job Description

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. This position requires an employee to be onsite 3 times per week.  Other than the 3 times per week on site, the employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired. This position requires an employee to be onsite Tuesday-Thursday.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

Please note: Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM Defense

GM Defense (GMD) continues a 100-year legacy of designing, validating, and manufacturing vehicles and equipment in support of defense and other government customers.  Within GM Defense, the recently created Autonomous Driving and Robotics group is charged with adapting, integrating, and enhancing GM’s automated driving capabilities to the needs of GM Defense customers.

The Role:

Job Description

GM Defense Service Engineering and Operations is looking for an experienced data engineer with the knowledge required to create VCIs for vehicles serviced in a commercial environment. The goal of our team is to work with a wide variety of data and systems, to enable dealership technicians around the globe to successfully program customer vehicles.

At a high level, this is accomplished by working globally and cross-functionally to gather and implement all service programming requirements for each vehicle platform, by comprehending manufacturing data and engineering releases in order to deliver the right content for each unique vehicle, and by working to ensure our customers have the tools and capability to repair and reprogram their vehicles as needed.

Service Programming Systems (SPS) Engineer Key Responsibilities:

• Create VCIs for each vehicle produced in a low volume production environment (<500/yr)
• Comprehends manufacturing data and engineering releases to deliver the right content for each unique vehicle.
• Research and determine service programming support for assigned vehicles by utilizing corporate databases to obtain information necessary to populate Service Programming System (SPS) database. Some databases include: Manufacturing Engineering Reporting System (MERS) , Engineering Change Management System (ECM), Global Product Description System (GPDS), and Soft Part Release (SPR).
• Information gathering and research from various resources to derive SPS New Vehicle Support Requirements; Sources include MLCRD, PLCRD, Diagnostic Specifications, ASTS.
• Build authoring content for required vehicle systems support of vehicle navigation, communication, programming methods and control functions within SPS
• Work with gathered information and query tools such as SQL to update the Service Programming System (SPS) database with control module data, software and calibrations based on engineering release direction
• Identify and author appropriate pre and post programming instructions to assist technician in completing successful programming event
• Validate vehicle communication and module programming for new vehicle launches
• Development and validation of setup and learn procedures related to service programming
• Work with Data File Release Engineers, Advanced Serviceability of Design Engineers, Brand Quality and other teams to resolve vehicle programming/setup related issues
• Assist Techline Customer Support Center (TCSC) in resolving dealership technician reprogramming issues
• Support SPS readiness for product launches, field actions, and EWO actions.
• Prioritize work to meet data delivery schedule
• Perform special assignments as requested

Additional Job Description

Your Skills and Abilities (Required Qualifications):

• Bachelor's Degree in a technical field, or equivalent experience
• 2 years in an analytical or diagnostic position
• High level oral and written communication skills, as well as analytical ability where problems are unusual and difficult.
• Strong interpersonal skills involving ability to work effectively cross-functionally and cross-culturally.
• Ability to function with limited direction, or in autonomous situations
• Team Player and strong attention to detail.
• The applicant must be able to obtain a Common Access Card (CAC)

What Can Give You a Competitive Edge (Preferred Qualifications):

• Understanding and capability to work with databases and query tools such as SQL and Oracle.
• Strong Knowledge of vehicle systems - working technical knowledge with prior automotive service or engineering experience.
• Knowledge and understanding of:
• General Motors Engineering Release systems (Edge/ECM, GPDS, APM, SPR, etc.). Diagnostic test modes/services and messages used for vehicle diagnostics and reprogramming. Serial data communications and monitoring tools for all vehicle protocols.

Please note: Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

Benefits:

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​