HR Data and Analytics Specialist

The HR Data and Analytics Specialist will be responsible for analysing data for the purpose of producing business insights through reports and dashboard solutions. Those solutions could be self-service based or in the form of analytics insights packs or dashboards. The role will be predominantly assigned to one or two process workstreams but able to cover for other (Senior) Specialists in other areas during periods of absence.

MAIN DUTIES AND RESPONSIBILITIES

• Work with the relevant Centre of Excellence or internal stakeholder to continuously improve the reporting and dashboarding output, in an effort to drive data-driven decision-making and in support of the HR’s strategic aims
• Develop and maintain successful working relationships with stakeholders at every level in the firm
• Work in a project-based fashion in delivering analytics products, from taking requirements, client engagement, product design, development and delivery to stakeholder management and continuous improvement
• If assigned to be responsible for data governance, be able to assess job classification, position and organisation change submissions against the existing catalogue for consistency of approach in HR’s job family, titles and level and organisational structures
• Work with HRIS and IT to create or change data within HR’s core system including preparing or reviewing populated data load templates
• Be responsible for managing ServiceNow tickets in the timely processing of ad-hoc or regular tasks, understanding the full value of service delivery and ownership. Tasks can include client matter D&I reporting provision to ad-hoc data and report requests as well as reporting tool configuration changes for improved self-service
• Work with stakeholders in relation to data provision for other business processes

ABOUT YOU

• The HR Data and Analytics Specialist will be expected to have basic knowledge of data governance for the purpose of defining and documenting data definitions and identifying downstream impacts of HR data changes, often in collaboration with Finance and IT.
• Experience working in a HR Data and Analytics team environment
• SuccessFactors people analytics experience or another HR cloud-based system, including workforce analytics and People Stories design and delivery.
• Tableau or PowerBI experience in building and delivering dashboards
• Advanced Excel and PowerPoint skills as well as PowerQuery experience in joining and cleansing data.
• Project management experience is desirable
• Demonstrated experience in data collection, analysis, manipulation, reporting, information gathering and research
• Strong analytical skills, attention to detail and the drive to produce quality reports
• Effective time management and prioritisation in managing multiple tasks at once
• A self-starter, who can work on their own initiative as well as being part of team
• Seasoned analytics professional fluent in dashboarding and KPI design
• Ability to handle confidential and sensitive information appropriately
• Demonstrated ability to investigate issues, identify discrepancies, undertake root-cause analyses, and make recommendations for continuous process improvement
• Strong verbal and written communication skills
• Strong customer focus and the ability to build relationships with stakeholders
• Completion of Core SFX training, all associated People Analytics modules and maintenance of SAP knowledge is essential