Senior Technical Program Manager

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Microsoft Teams is core to Microsoft's vision for intelligent communications and productivity pane into the modern workplace. We are fast becoming the hub for teamwork in Office 365, with hundreds of thousands of organizations and tens of millions of users across the globe using Teams. Microsoft Teams is the fastest growing business application in Microsoft history. 

We are looking for a Senior Technical Program Manager to join the Fundamentals team. This role is integral to enhancing the efficiency and scalability of our application release process and improving developer productivity across platforms. Our infrastructure allows feature teams to deliver new features to millions of users in an automated fashion. By defining programs goals and metrics to improve developer experience, you will play a key role in improving operational efficiency, reducing response times, and enabling the feature team developers to be more efficient. 

About us 

• We’re a savvy group of generalizing specialists; we blend years of software engineering expertise with some of the newest and most popular tools, frameworks, and methodologies to empower an entire organization to build great software. 
• We are leveraging wide range of technologies from C# .Net, Python, Azure OpenAI / ChatGPT, to React JS to implement backend/frontend systems 
• We pride ourselves in building smart systems and tools which make our fellow engineers more productive every day and enable them to ship high quality code to our customers continuously. 
• We use Teams to ship Teams. Our tools are integrated into the Microsoft Teams itself. 

Responsibilities

• Develop and manage program roadmaps and define metrics for these programs. 
• Leverage AI to improve developer productivity, contribute ideas to continuously improve our systems, and drive actionable code and product quality feedback.  
• Champion best practices, tools, and processes for a data-driven, quality-focused release of Microsoft Teams as frequently as possible to our customers.  
• Understand the Mobile release process and manage releases as backup Release Manager. 
• Drive engagement at IDC leadership to highlight the Engineering health.   
• Collaborate with key stakeholders to develop overall product vision as well as strategies on how to realize the vision by identifying technical challenges & proposing solutions. 
• Coordinate and facilitate communication between engineering teams, product managers, and other stakeholders. 
• Embody our culture and values. 

Qualifications

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 3+ years of experience with communicating clear, organized program plans, status information, and collaborating in written and live forums to achieve results with large, complex sets of stakeholders. 
• Experience with Continuous Integration (CI) and Continuous Deployment (CD) processes 
• Excellent problem-solving skills. 
• Insights of developer productivity and engineering health. 
• Basic understanding of AI/LLM. 

Preferred Qualifications:

• Experience shaping the technical direction of a project or product, creating a long-term vision, aligning it with business goals, and guiding the team toward successful implementation 
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos) 
• Experience in Azure DevOps, Data analysis, PowerBI. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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