Senior Engineering Manager - GenAI

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Senior Engineering Manager - GenAI
Location: Bengaluru - Manyata Tech Park

Business & Team: The Gen AI Domain has been set up to build the tools and capabilities needed within the group tapping into the promise of Generative AI as a key technology to solve those needs. This team will be leading an initiative called “Transformer Banking”. This domain within CDAO is focused on solution practices, tools and platforms required to successfully leverage Large Language Models, rather than the tools and capabilities required to create those models. We will accomplish this through building: technology platforms and tools such as the Gen AI Hub including RAG tooling, knowledge management services, LLM access and control planes; business platforms and tools such as the Customer Conversation Manager and Customer Activity Manager; and practice capability co-creating patterns and practices for Gen AI usage in solutions with crews across CBA leveraging our services alongside other frameworks/libraries.

Impact & Contribution: As a Chapter Lead for Gen AI, you’ll be managing a team of engineers with diverse core skillsets with a specialization in leveraging Generative AI. You will be ensuring optimal goal setting, performance, career development and engagement. You would have an opportunity to work alongside Technology Product Owners, Principal Engineers, across-location stakeholders in a matrix structure. You are a senior Manager who is passionate about people, technologies, and growing the technology skills of the future. We are leading the world in AI ambition within Australia’s largest bank and fintech! Together, we will engineer the future of banking with innovative Gen AI solutions.

Roles & Responsibilities: You will lead a team of Engineers, Data Scientists and collaborate with Technology Product Owners that will be helping to build the platforms, tools and services provided by the Gen AI domain to our internal customers. These cross-capability teams reporting int chapters; will be spread across multiple squads delivering to effectively use our solutions through co-engineering on Gen AI Hub or Transformer Banking Experience.

• Collaborate with Technology Pos from different squads to accomplish Squad/Chapter goal.
• Cultivate key internal and external partnerships, wherever required.
• Act as a key liaison between the various support & cross functional teams across Australia & India
• Partner with Squads and/or COE leads to determine skillset and capability requirements to sustainably meet resourcing needs.
• Elevate craft capabilities, strategically applying expertise across the portfolio to accelerate Gen AI delivery.
• Drive a Tech culture of continuous improvement (CI).
• Participate in planning, definition and high-level growth of people’s career; people movement across squads, assist Squads to identify the right technical skilled people.
• Have demonstrable software development experience. You are willing to learn and jump into the deep end of technical problems and dive into code
• Can demonstrate a thorough understanding of software design and software development lifecycle. Are familiar with emerging tech and methodologies.
• Drive a one team culture across engineers to manage competing priorities and share best practices
• Design and implement a framework for accredited learning pathways, reskilling and talent transformation for making the workforce worldclass
• Build a Strong academy for people to upskill and certify to become proficient in multiple technologies and capabilities
• Accountable for the development, performance management and career progression of a number of Technology roles e.g. Software and Systems Engineers
• Build collaborative relationships with various stakeholders to ensure risks are identified early and managed in a timely manner.
• Role models exceptional risk behaviors and embeds a superior risk culture.

Essential Skills:

• Minimum of 15 years of experience in relevant field, with 5+ years of experience in core technology organization or Banking
• Experienced leader with strong people management and stakeholder management capabilities and backgrounds e.g. Gen AI, AI, Platform Engineering, Architecture, Data
• Have tech delivery expertise (i.e. an expert in tech that can also get tech delivery done)
• High level of communications and negotiation skills, including the demonstrated ability to solicit opinions and accept feedback.
• Experience in operating effectively as part of cross-functional teams.
• Proficiency in key capabilities – IT SDLC processes, written documentation/ specification skills
• Have experience in Prompt Engineering / Gen AI Adoption/ Platform Engineering / Knowledge Engineering disciplines
• Exposure to tools/services/capabilities like:
  • Cloud Solution Architecture/Development/Security/IaaC (AWS + Azure)
  • Python / TypeScript / C#
  • Gen AI frameworks & tools (e.g. Agentic FWs, Langchain, Semantic Kernel)
  • Vector/Graph/SQL Databases
  • Non-deterministic automated testing
  • Machine Learning, including LLM fine-tuning
  • System Reliability Engineering
  • Secure Coding
  • Customer engagement systems
  • Workflow platforms

Education Qualification: Bachelor’s degree/Master’s degree/Ph.D. in Data Science, Machine Learning, Computer Science, Computational Linguistics, Statistics, Mathematics, Physics

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.