Information Systems Intern

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

DIGITAL BUSINESS ANALYST INTERN

Job Purpose

The Digital Business Analyst Intern will assist with managing the deliverables and organizing project team resources to deliver technology solutions for Graco's product information systems and commercial platforms. As a member of the product information team, you will assist with the execution of Graco’s digital strategy. You are the intermediary not just between IT and business stakeholders but between Marketing and Engineering stakeholders. You’ll work to bridge the gaps between marketing and engineering information collection, playing a critical role in insuring that product information created by both teams is treated as a valuable company asset. You will learn skills analysis and project management, working with corporate and divisional stakeholders to ensure the successful delivery of their projects. This work consists of gathering, documenting, and analyzing user requirements and translating them into development tasks for the commercial development team, engineering services team, technical publications, and vendors.

What you will do

• Assist with developing business requirements into well-defined user stories and epics

• Support project teams and developers in the design and build of technology solutions

• Work collaboratively with the product information team to maintain the backlog and work plan to ensure the required development work is well understood, defined, and organized to align with business priorities

• Learn to facilitate meetings with stakeholders on project status, timelines, and releases

• Communicate the status of project timing and resourcing needs and work with your manager and other analyst to adjust development plans as necessary

• Evaluate current Agile practices and make recommendations for process improvements

• Assist with quality assurance testing on development team deliverables to insure completeness and correctness to business requirements and functional specification documents

• Create and maintain user test plans; Work with end users and developers to perform system and regression testing

Preferred requirements

Education

• Pursuing a major or concentration in Business Administration, Digital Marketing, Information Systems, Computer Science, or related field

• A minimum GPA of 3.0

Experience

• Knowledge or demonstrated coursework in Agile software delivery techniques

• Strong proficiency in Microsoft Excel or Tableau

• Relational database skills or languages (SQL) a plus

Skills/Abilities/Competencies

• Excellent oral, written, and presentation skills to communicate effectively with development teams and divisional stakeholders

• Strong analytical and problem-solving skills with a great attention to detail

SYSTEMS DEVELOPMENT INTERN

Job Purpose

This Intern will assist the I.T. development teams with identification and documentation of requirements, light development as well as managing testing and implementation.  The Intern will gather requirements for system enhancements as well as problem tickets.  This Intern will document existing and new processes and procedures for the I.T. development teams. This Intern will work closely with the IT development teams, customers and other colleagues in the IT department to analyze operational data sources, determine data availability, document, maintain and administer IT applications. From a day to day operations and project perspective, the work of the intern will be directed by a team manager.

Job Results Areas:

• Document detailed user requirements.
• Develop detailed design specifications to achieve requirements.
• Document and execute user test and acceptance documentation.
• Excellent oral and written communication skills and the ability to communicate effectively with non-technical people.
• Prompt response to user queries.
• Support of data warehouse and web production processes and procedures.
• Demonstrated analytical, problem-solving and conceptual skills.
• Assist business and project managers in developing detailed plans to accomplish approved projects on schedule.
• Completion of assigned projects and associated tasks on schedule.
• Report status to manager, as requested, and react immediately to any potential delays.
• Proven success as a problem solver. 

Essential Duties

• Assist business and project managers in developing detailed plans to accomplish approved projects on schedule.
• Meet with users to plan and develop detailed requirements.
• Develop detailed design specifications to achieve requirements.
• Execute unit tests and system testing in order to produce defect-free software.
  Coordinate, assist and document user testing.
• Upon user acceptance, submit a turnover package to Operations for production use.
• Acquire and improve skills in new technologies through education and professional organizations.
• Promote teamwork and volunteer to serve on ad hoc task groups from time to time.
• Assist business and IS managers in developing detailed plans to accomplish approved projects.
• Create reports per customer requirements.
• Provide support for production systems.
• Tests, monitors, manage and validate data warehouse activity.
• Manages, schedules and documents data warehouse operations and tasks including extraction, movement, loading, security, backup, and aggregate table creation. 
• Report status to manager, as requested, and react immediately to any potential delays.
• Other duties as assigned.  

Position Requirements

Education/Certifications

• Working towards a degree in computer related field or equivalent experience is required.
• Minimum GPA of 3.0

Desirable Qualifications:

• Experience using Visual Basic
• Experience using MS Access
• Experience in three or more of the following skills:  financial applications, order processing, manufacturing, distribution, customer service.
• Experience in Java (J2EE ), Lotus Notes/Domino, LotusScript, SQL, web technologies (CSS, html, xml, javascript), client/server development, object-oriented programming.
• Experience in designing and building relational databases.
• Windows/Microsoft Office Suite experience.

ORACLE INTERN

REPORTS TO: ERP Development Manager

Job Purpose:

The Information Technology Intern – Oracle will be assigned to assist professional staff with providing software and technical support to various users of the Oracle e-Business Suite (EBS) software. The intern will work under the direction of a business analyst.  The position is responsible for assisting other IT personnel with project work that follows a typical systems development life cycle including requirements gathering, design, development, testing, and implementation.  In addition, the individual holding this position may be involved in “special” projects such as those involving the creation of internal processes and procedures, software research, and the implementation of internal support software systems.

What you will do:

• Work with end users, systems analysts, and developers to capture and document business requirements.
• Write and maintain technical specifications.
• Create and maintain test plans and scripts of various types.
• Work with end users and functional analysts to perform unit, system, and regression testing.
• Research software functionality and make recommendations on its applicability to Graco.
• Develop documentation to detail the development, logic and testing processes.
• Develop and document system processes and procedures and IT standards.
• Perform other duties as assigned.

Preferred Requirements:

• Software development skills including design, coding, and testing.
• Demonstrates a high level of professionalism and the ability to manage multiple tasks simultaneously.
• Exercises excellent judgment and initiative in handling business issues of significance to the company.
• Excellent English language verbal and written communication skills with the ability to communicate effectively with non-technical personnel.
• Strong analytical and problem-solving skills with an attention to detail.
• Strong team player with the interpersonal skills to work effectively with end-users and co-workers.
• Able to organize and prioritize work assignments while handling multiple tasks and deadlines.
• Schedule/deadline-oriented.
• High School graduate.
• Minimum four semesters of college with a major or concentration in Information Systems or Computer Science. A minimum GPA of 3.0 is required.

Desirable:

• Microsoft Word and Excel spreadsheet proficiency.
• Relational database skills (e.g. SQL).

MS/MBA Big Data Analytics Intern

Job Purpose

The Big Data/Analytics intern will be assigned to assist a professional staff with development, setup and administration of Big Data clusters and Analytic applications in support of the business intelligence team, engineering teams and sales & marketing staff. The Intern will work under the direction of senior personnel managing the introduction of big data and analytics to business personnel. If you know the difference between spurious and non-spurious correlations, we want to talk to you! 

*There is an option for the IT Intern to continue working part-time during the subsequent school year.

What you will do:

• Technical discovery work on various tools supporting use of data sets imported from multiple sources including, but not limited to:

  • IoT event data

  • Distributor data

  • Equipment utilization

  • Market Intelligence

  • CRM and Marketing Campaign Data

• Intern will work with business personnel on use of these tools to derive business value from data sets.

• Intern will develop and integrate time series and predictive models to answer key business questions.

• Work with end users, systems analysts, and developers to capture and document business requirements

• Research software functionality and make recommendations on its applicability to Graco

• Develop documentation to detail the development, logic and testing processes

• Develop and document system processes and procedures and IT standards

Preferred Requirements:

• One year completed towards Masters Degree in Data Science, Statistics, or related field.

• Minimum GPA of 3.0 is required

• Basic understanding of Hadoop, Tableau and Alteryx and associated techniques such as data wrangling, graphical presentation, and predictive analytics/statistics

• Demonstrates a high level of professionalism and the ability to manage multiple tasks simultaneously

• Exercises excellent judgment and initiative in handling business issues of significance to the company

• Excellent English language verbal and written communication skills with the ability to communicate effectively with non-technical personnel

• Strong analytical and problem-solving skills with an attention to detail

• Strong team player with the interpersonal skills to work effectively with end-users and co-workers

• Able to organize and prioritize work assignments while handling multiple tasks and deadlines

PC SUPPORT INTERN

Job Purpose:

The PC Support Intern will work alongside the IT department to ensure that connectivity to Graco business systems is provided through installation and support of network hardware and/or personal computers. This position provides experience working with many internal customers of Graco, including all Salesforce nationwide, as well as assists in the implementation and provides ongoing support for IT business solutions.

What you will do:

• Provide end users with timely support and assistance relative to Graco computing systems.
• Schedule, perform and/or coordinate all computer equipment changes.  This also involves direction for installation of appropriate cabling and computer equipment.
• Troubleshoot PC/Laptop issues
• Install and maintain reliable network connections according to the network plan and design provided by Tech Support.
• Serves as a communication link between Information Systems and the user community for installations, moves and changes of computing equipment when required.
• Participate in conversions/special project activities coordinated through the Operations, Technical Support and PC Support departments.

Preferred Requirements:

• Currently pursuing a 2-year or 4-year degree in Computer Science, PC Support, or equivalent.
• Minimum GPA of 3.0
• Windows/Microsoft Office Suite and PC hardware experience.
• Understanding of WAN/LAN and Active Directory.
• Demonstrated analytical, problem solving, and conceptual skills.
• Good verbal and written communication skills, strong customer service orientation.

Desirable:

• Microsoft Word and Excel spreadsheet proficiency.

SERVER/STORAGE INTERN

Job Purpose:

The Server/Storage Administrator Intern will be part of the IT department team to ensure that connectivity to Graco business systems is provided through installation and support of storage systems and related network hardware. This position provides experience working with internal customers of Graco as well as assists in the implementation and ongoing support for IT business solutions.

What you will do:

• Provide end users with timely support and assistance relative to Graco business systems.
• Schedule, perform and/or coordinate storage system hardware additions and upgrades.  This also involves direction for installation of appropriate cabling and computer equipment.
• Communicate installation plans/schedules.
• Troubleshoot end user performance, connectivity and application compatibility.
• Install and maintain reliable network connections according to the network plan and design provided by Tech Support.
• Participate in conversions/special project activities coordinated through the Technical Support department.
• Document support processes and technology reference materials.
• Communicate with vendors for problem resolution and fixes.
• Effectively use Change Control.
• Support backup and disaster recovery measures.

Preferred Requirements:

• Currently pursuing a 2-year or 4-year degree in Computer Science, PC Support, or equivalent.
• Minimum GPA of 3.0
• Windows/Microsoft Office Suite and PC hardware experience.
• Basic understanding of networking concepts.
• Demonstrated analytical, problem solving, and conceptual skills.
• Good verbal and written communication skills, strong customer service orientation.

Desirable:

• Interest in Cisco networking technologies.
• Interest in virtualization technologies.
• Interest in automation technologies.
• Interest in learning Python, Powershell, etc.

Applications Web Developer Intern

Job Purpose

Graco is looking for a Web Developer Intern to join our IT Business Solutions Team. In this position, you will play a supportive role in the development, design, documentation, testing, deployment, and ongoing maintenance of web sites, web applications, and web services.  The individual will provide business analysis, have solid technical skills and have the opportunity to work as part of a cross-functional team of subject matter experts, systems analysts and developers in an Agile environment.  Ultimately, this position will work with innovative teams with the sole purpose of developing and supporting cutting edge solutions that will shape and influence the face of Graco.

Essential Duties

• Work on an Agile Team continuously delivering solutions.

• Support new architectures and direction of customer facing applications.

• Support websites and web applications to meet changing requirements.

• Support end users and functional analysts to perform integration and regression testing.

• Assist in migrating code changes to production environment.

• Assist with auditing and sunsetting legacy systems.

• Create documentation to detail the development, logic and testing processes.

• Provide technical assistance necessary to support the daily operations the web applications.

• Work with vendor support to resolve problems (i.e. open and manage tickets).

• Strive to learn more about Graco web applications and related software.

• Assist senior team members as needed.

• Other duties as assigned.

Professional Competencies, Skills & Qualifications

Core Skills

• Working towards a degree in Computer Science, MIS or related field desired.

• Knowledge or demonstrated coursework developing and maintaining websites and web applications.

• Highly motivated, self-starter desired.

• Eager to learn.

• Strong verbal and written communication skills.

• Strong team player with the interpersonal skills to work effectively with end-users and co-workers.

• Solid analytical and problem-solving skills with an attention to detail.

• Knowledge or demonstrated coursework of Java, HTML, CSS, and JavaScript.

• Understanding of the HTTP protocol.

• Comfortable debugging issues and troubleshooting website related issues.

Desired Skills and Experience

• Developing and deploying cloud native applications with Docker and Kubernetes (K8s).

• Familiar with Python and/or ReactJS.

• Familiar with core AWS concepts including IAM, EC2.

• Familiarity with the Java Spring Framework.

• Familiarity with Adobe AEM.

At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco’s culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.

Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

The base pay range for this position is listed below, exclusive of fringe benefits or other compensation.  If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience.  In addition to those factors, we will also consider internal equity of our current employees.  Please keep in mind that the range provided is the full base salary range for the role.  Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.