Senior Data Analyst

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

 

It starts here. Have a global impact on the world of payments.

 

This role is part of the Marketing Analytics & Strategic Projects team within the broader organisation led by the Chief Data & Analytics Officer (CDAO). You will focus on the analysis of Marketing activities for our Payment Processing products to Small and Medium sized businesses (SMB), playing a key role in understanding merchant behaviour and influencing the strategic direction of the company. The key stakeholders for this role are the Director of Merchant Marketing, their team, and the Sales organization. You’ll identify new opportunities, highlight how to optimize existing investments and campaigns, and make clear actionable recommendations that drive decision making. 

 

You’ll become an expert on the SMB Marketing and Product data, while also working closely with and relying on the support of the Data Engineering team. In addition to your work on SMB Marketing, you’ll contribute to high-impact strategic projects that offer business-wide exposure and interaction with C-Level stakeholders, helping you to broaden your knowledge and build your personal brand. 

 

As a senior member of the team, you will have the space to take ownership of projects as well as the strategy of the SMB Marketing Analytics domain. You are comfortable working with projects and tasks where not everything is defined, come up with creative solutions, and involve your manager where support is needed.

 

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here. 

 

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

 

The impact you will have:

• Undertake deepdive analysis into merchant behaviour to identify patterns, trends, and root causes. Make clear recommendations on how to capitalise on opportunities, feeding into and driving the business strategy with insights. 

• Apply structured problem solving with the ability to logically break ambiguous problems into constituent parts. 

• Analyse the success of marketing activities using advanced approaches such as statistical hypothesis testing, causal inference, and uplift testing. 

• Create self-serve data products and dashboards about the SMB marketing programme while ensuring data reliability and accuracy. 

• Own the SMB Marketing analytics space, defining the right data to be collected, collaborating with the Data Engineering team to ensure data pipelines are working smoothly, and creating documentation. 

• Be a point of reference for the team with data knowledge, providing assistance and guidance to new starters and junior team members. Write high-quality code and help develop analytical best practices. 

• Communicate effectively to a mixture of technical and non-technical stakeholders of varying seniority. Tell a story with the data and ensure key points and recommendations are understood. 

• Depending on your skillset, either incorporate machine learning techniques (e.g. predictive LTV modelling) into your work analysing marketing performance or collaborate with Data Scientists to achieve the same. 

 

What we’re looking for:

• 4+ years’ experience in a similar data analytics role. 

• Degree educated in a Mathematics/Economics related degree or significant applied experience in a commercial environment. 

• Strong statistical knowledge e.g. causal inference, hypothesis testing, statistical significance. 

• Advanced SQL. 

• Experienced user of BI and visualisation tools e.g. Power BI or similar.  

• Able to deconstruct and solve problems, to investigate drivers and figure out why things happen, and being able to “tell the story” when interpreting and presenting actionable data insights. 

• Excellent eye for detail and ability to ensure accurate and objective analysis is undertaken. 

• Have a “Can do” attitude, team player, eager to learn, contribute and share knowledge. 

 

Nice to haves 

• Knowledge of payments, e-commerce, and gambling markets desirable with understanding of customer and merchant needs in these segments. 

• Experience working with Snowflake and/or AWS Sagemaker. 

• Python coding skills. 

• Predictive modelling using machine learning techniques e.g. lifetime value. 

 

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

1. Phone screen with Talent Acquisition.
2. Video interview with the Hiring Manager.
3. Second stage interview with the team.
4. In-person final HR interview with Talent Acquisition.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.