IT Manager, Revenue Systems & Solutions

The Revenue Systems & Solutions IT Manager, helps design and implement revenue systems, process automation solutions, and supports implementation of optimized workflows and technical solutions. Supports all areas of the Revenue Cycle. Responsible for implementing efficiencies through innovative partnerships, process improvements and redesign, deployment of new technology, and automation.

Specific duties include, but are not limited to:

• The Revenue Systems Manager leads process improvement activities, helps design process automation solutions, and supports implementation of optimized workflows, structures and solutions.

• Responsible for implementing efficiencies through innovative partnerships, process improvements and redesign, deployment of new technology, and automation.

• Supports all areas of the Revenue Cycle, including Front End (Pre-Access and Patient Access), Mid-Cycle (Revenue Integrity and Chargemaster), Backend (HB & PB Billing, Collections & Follow-up, and Cash Posting), and Customer Service / Financial Counseling / Self-Pay in order to optimize performance and help the Revenue team achieve its business objectives.

• Works with process owners and stakeholders to document, maintain, and analyze process flows across all Revenue Cycle functions to develop automation and interfaces

• Identifies opportunities and solutions to improve operational performance / quality/efficiency, enhance the patient experience, increase caregiver engagement, eliminate waste, and/or maximize revenue capture.

• Partners with IT team members to prioritize, design, and implement intelligent automation solutions including Robotic Process Automation, Generative AI, and/or Machine Learning as needed.

• Creates and maintains process design documents to support development of technical solutions including put not limited to robotic process automation.

• Facilitates process improvement sessions with varying levels of complexity and participation to document current state, identify gaps/risks, and develop future state solutions.

• Implement new software solutions.

• Other duties as assigned by management.

Position Requirements:

• Bachelor's degree.

• 3 to 5 years healthcare experience.

• 1 year experience in the application of Performance Improvement methods.

• 3 years’ experience with end-to-end Revenue Cycle Management Systems.

• Experience developing technical solutions.

• Experience in process analysis, documentation, and optimization.

• Excellent written and verbal communication skills including the ability to facilitate communications between diverse groups.

• Ability to effectively identify, assess and facilitate improvements, recommendations, and solutions

• Effective critical thinking, problem solving and decision-making skills.

• Strong quantitative and analytical abilities to process and display data.

• Self-starter with proven ability to organize and follow through multiple complex tasks and projects simultaneously.

• 10% Travel may be required.

Preferred:

• Programming languages such as SQL, Python or other languages

• Six Sigma

Physical Requirements:

Standard office environment. 

More than 50% of the time:

• Sit, stand, and walk.

• Repetitive movement of hands, arms and legs.

• See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

• Stoop, kneel or crawl.

• Climb and balance.

• Carry and lift 10-20 pounds.

Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range  information.

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Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.