Senior Business Intelligence Analyst, Aesthetics

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Business Intelligence Analyst, Aesthetics

Location: Thornhill, Ontario

Job Description:

Galderma is the emerging pure-play dermatology category leader, delivering an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We are seeking a driven and highly skilled Senior Business Intelligence Analyst, Aesthetics to support our Aesthetics Business Unit, as part of our Commercial Operations Team. The ideal candidate will possess advanced analytics skills with a focus on Sales, Marketing, and Customer/HCP Engagements. This role is pivotal in transforming data into actionable insights to drive strategic decisions and enhance business performance.

In this role, you'll leverage advanced analytics to drive data-driven decision-making and support business growth. We seek a professional with strong technical expertise, a passion for analytics, and a commitment to excellence.

Key Responsibilities:

• Primarily support the Aesthetics Business (Ax) with support and collaboration for other Business Units as needed.
• Analyze market and competitor performance metrics, including market evaluations for pre-launch and launch planning.
• Prepare sales reports from various data sources on sales, brand preference, market share, etc., for our Ax brands and portfolio.
• Identify market trends by class and products in our Ax therapy areas.
• Support ad hoc reporting to assess the ROI of commercial programs.
• Prepare performance reports to track ROI and provide insights into brand and market performance based on data analysis.
• Collaborate closely with the Commercial teams in evaluating and report on sales effectiveness processes and performance, in collaboration with our SFE Specialist.
• Assist SFE Specialist including targeting and segmentation, CRM call analysis, and reporting.
• Conduct CRM analysis to assess execution and customer responsiveness to programs and messaging.
• Conduct company, market, product, and competitor analysis to identify new opportunities.
• Support the Monthly Business Planning cycle – work with commercial and finance preparing presentation decks.
• Weekly sales analysis and projections – working closely Sales Leadership and Finance
• Analytics to support Sales Force optimization as required.
• Collaborate with SFE Specialist on Ax Monthly Leaderboard– working closely with the Head of Sales.
• Support data requirements for Marketing Managers – ad hoc / monthly, such as data requirements for assessing promotional effectiveness and account analytics.

 Skills and Qualifications:

• Bachelor’s degree in Math, Business, Engineering, Data Science, Statistics, Computer Science, or a related field.
• 3-5 years of experience in business intelligence or analytics roles, preferably in the pharmaceutical industry.
• Proficient with Outlook and MS Office, particularly PowerPoint, Word, Excel.
• Proficiency in Excel, SQL, Python, R, and data visualization tools (e.g., Tableau, Power BI) would be ideal.
• Familiarity with AI concepts and cloud platforms like AWS or Azure.
• Preferred understanding of the medical aesthetics market and customer segmentation.
• Excellent written, verbal communication and stakeholder engagement skills.
• Strong project management skills required.
• Demonstrable the ability to organize, prioritize, and work effectively in a high-pressure, constantly changing environment.
• Bilingual (English/French) is an asset.

What we offer in return

• A great work environment with an inspiring work ambiance
• Growth and development possibilities
• An excellent benefits program starting day one
• Pension program after one year of service (company contribution of up to 10%)
• Tuition Reimbursements
• Service awards program

Next Steps

• If your profile is a match, we will invite you for a first conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager.
• The final step is a panel conversation with the extended team members.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.