Analytics Lead, Merchant

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

#LI-ZF1

Job Description

We are looking for an Analytics Lead to join Wolt’s Merchant mission in Helsinki or Stockholm! 

About the role 

As an Analytics Lead at Wolt, you’ll take charge of the Merchant Ops Team, balancing hands-on analytics work with people management responsibilities. Experience in Product and Operations would be a significant advantage. In Wolt’s fast-paced, three-sided marketplace, you’ll find a demanding yet rewarding environment to hone your modern analytics skills.

You will have the opportunity to…

• Lead and grow a team of talented data scientists

• Set the strategic direction for all analytical work within the Merchant domain

• Establish a solid experimentation culture with your Product and operational stakeholders

• Coach your team and participate hands-on in developing new metrics for the business

• This role combines scientific expertise with stakeholder engagement, placing you at the forefront of driving business outcomes. You will collaborate closely with the Product, Engineering, Design, and Operations teams to guide measurement strategies and tactical decisions, helping to expand the Wolt platform globally.

If you enjoy finding patterns amidst chaos, are excited to build a team and solutions from the ground up, and have a proven track record in using data science to solve business problems, we want you on our team. Take ownership of business outcomes and proactively drive change with Wolt!

Our offering to you

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practice analytics. 

• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind. Read more about how we work.

• Uncover foundational causal relationships in our data that can help us understand our business.

• Drive strategic decision-making within the whole Merchant Group.

Qualifications

• Degree in Mathematics, Statistics, Computer Science, or a related field

• Have 5+ years of experience in a data science or analytics position within an industry or research setting

• Have 2+ years of experience in team leadership within an industry or research setting, with the ability to inspire, motivate, and influence cross-functional teams to achieve organizational goals and deliver exceptional results.

• Expertise in statistical analysis, including hypothesis testing, experimentation, and regression analysis using statistical software packages in Python, Matlab, R, or equivalent

• Proficiency in writing structured and efficient SQL queries for large data sets

• Relentless pursuit of new ideas and data sources, and have the ability to systematically tackle ambiguous problems with a data-driven, hypothesis-based approach

• Be analytical, inquisitive, and a self-starter who is motivated to achieve results and collaborate with colleagues both inside and outside of the team

Additional Information

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

For any further questions about the position, you can turn to Product+ Talent Acquisition Partner - Zhanna Filintseva (zhanna.filintseva@wolt.com)