Director - Data Analytics Distribution

The Opportunity

The Director, Data Analytics will guide several key initiatives within Group Benefits, driving us forward with innovation while protecting data and the company’s reputation! In collaboration with our technology enablement partners and business process owners, the incumbent will lead their group of employees to create insights for our Distribution team, the creation of customized reporting for internal and external use, and provide industry leading service in report delivery for our Sponsor, while maintaining high data protection standards.

Responsibilities

• Lead and motivate a nimble, high-impact team. Provide coaching and take accountability for career development of direct reports.
• Engage with Business Leaders and Group Benefit’s Sponsors to direct your team to create new, insightful, and efficiency-generating reports. The incumbent is expected to be engaging with the ability to balance challenging demands, while pushing back on business leaders to ensure appropriate benefits and workflow for the team.
• Guide and support the deployment of a data governance agenda to accelerate trust and utilization of data. Experience with the implementation of metadata management, data catalog, data quality framework, and data protection protocols are preferred for the role.
• Innovate and continuously improve practices and outcomes. Evaluate and analyze new and existing technologies and capabilities to ensure improved outcomes that add customer value. Explore, document and present solution alternatives that improve processes and business objectives.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Advanced degree in a financial, business, IT, engineering or other quantitative field.
• Experience in a leadership role in sophisticated transformation initiatives, encompassing people, process and technology aspects of change.
• 3+ years of data management experience in a large, complex enterprise
• Expertise in data governance technologies, preference to those applied in the context of big data and Cloud platforms.
• Experience in working with Distribution and storytelling through data and data visualization
• Excellent organizational, communication and time management skills, with proven ability to multi-task. Experience in writing and ratifying policies and guidelines in the context of a global organization.
• Ability to work with minimal or no supervision; ability and initiative to organize various functions vital to accomplish department activities or goals and be a solid team player.
• Self-starter, with a passion, drive, curiosity and motivation to navigate across a global matrixed organization will be key success factor.
• Proven ability to quickly establish credibility with internal partners and colleagues; to be the seen as an inspiring leader and a partner to the business with a deep expertise in data management and governance standard methodologies.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion:  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$110,530.00 CAD - $205,270.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.