Principal, Product Manager - Walmart+, Engagement Capabilities & AI

Position Summary...

What you'll do...

About the Team

As a part of Walmart’s Customer Org, you’ll be the voice of our customer. Why? Because Sam Walton founded our company with the belief that the customer is #1. It’s not just a belief, but our way of doing business. With the customer at the forefront, we have the ability to help deliver save both time and money for our customers with incomparable scale.

You’ll leverage the best and latest tools and work with amazing cross-functional teams to develop experiences that continue to transform the industry. Innovating on the world’s biggest stage, you’ll have the privilege of delivering member-centric solutions before they walk in the door, after they purchase, and every step in between. This is that place. This is Walmart.

Walmart+ functions as a startup within the larger Walmart organization – with an awesome group of people building one of the largest membership programs on the planet. As one of the fastest growing functions within the organization - we value individuals who are customer obsessed, data-driven, and have a bias towards action. Your OKRs will be directly tied to the value you provide to our most loyal customers, and we welcome candidates who are up for the challenge. As part of the Walmart+ Product team, your charter will be to build seamless, intuitive, innovative experiences for members who leverage our services across their many needs, and via various channels.

This role sits on the Walmart+ Member Engagement and Retention product team. From the moment a Walmart customer decides to join the Walmart+ membership program, this team drives the curation of a differentiated experience with value infused, nudges benefit usage and next best actions and proactively deploys retention strategies to at-risk members.

This rockstar product manager will join a tight-knit team of like-minded people who have developed a collegial, supportive and collaborative culture. The role’s focus will be on developing core capabilities that power our organization and elevate the way we work. The remit will include crafting membership platform/capabilities strategies, supporting the creation of Machine Learning and Artificial Intelligence models and continuing to identify efficiencies in our day to day to enhance core capabilities.

Our team is incredibly unique because of the strategic thought leadership opportunities, flat organization and true impact potential. With this role specifically, there is a tremendous opportunity to continue to build on and refine our capabilities toolkit, with continued investment in ML and AI.

You’ll make an impact by:

• Building benefits at scale that deliver even more value for our members
• Driving membership & behavioral insights and partnering closely with Analytics, Data Science and Walmart+ leadership to continue evolving how we better understand our members
• Manage cross-functional leadership and stakeholder alignment across partner teams including Business, Operations and Marketing
• Managing and executing on a product roadmap by analyzing customer and product data for actionable insights, determining rollout strategy, and managing risks and new opportunities
• Defining vision and strategies for your product, using domain expertise, internal and external best practices, identifying market opportunities, and building business cases
• Leading and delivering on key cross-functional projects that span across multiple teams within the organization
• Building collaborative relationships with key partners by driving priorities aligned to OKRs, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership

You’ll sweep us off our feet if…

• You like digging into data and doing some analysis
• You’re excited about solving complex challenges 
• You’re passionate about machine learning and have experience there
• You don’t mind rolling up your sleeves and getting technical to solve problems
• You’re customer-centric in spirit and in execution
• You’re comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
• You’re able to operate in a fast-paced environment
• You have a test and learn mentality and an agile way of working to improve your team’s products

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Hoboken, New Jersey US-10649:The annual salary range for this position is $132,000.00-$264,000.00

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Sunnyvale, California US-08479:The annual salary range for this position is $143,000.00-$286,000.00

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Bentonville, Arkansas US-10735:The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of America