QA Engineer III

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

What you’ll be doing

As a robotics QA engineer, you will focus on keeping a high quality bar and ensuring that our delivery robots continue to operate reliably, efficiently and safely in the market. You will achieve this by being dynamic and understanding of the complexity of our system starting from hardware, embedded software, linux OS, SDKs, autonomy software, backend infrastructure, cloud microservices, mobile and web applications. You will own various testing initiatives for controlled and uncontrolled environments that will require collaboration across many teams and disciplines. You will be part of research, development, troubleshooting, demos and release testing functions that align with company goals. This is an in-person role located in our Operations headquarters in Los Angeles.

Responsibilities

• Design, develop, and execute test plans and cases for autonomous vehicle software and systems.

• Perform functional, regression, integration, and performance testing.

• Identify, document, and track software defects and issues.

• Collaborate with Product, Hardware, and Software engineering teams to understand system requirements and functionality.

• Participate in code reviews and provide feedback on testability and quality.

• Contribute to the development and maintenance of automated test scripts and frameworks.

• Assist in the continuous improvement of QA processes and methodologies.

• Analyze test results and provide detailed reports on software quality and performance.

• Present test artifacts and test reports to a wide range of audience for release readiness to Staging environments

• Take part in our continuous improvement quest to make our robots more autonomous and safe every day.

• Take part in our continuous improvement  quest to make our robots more autonomous and safe every day.

Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience.

• 3+ years of experience in Software testing or Quality Assurance.

• Strong  understanding of software development life cycle (SDLC) and QA methodologies.

• Strong analytical and problem-solving skills. 

• Excellent written and verbal communication skills for audiences ranging from technicians to senior executives

• Detail-oriented with a passion for ensuring product quality. Be confident in making data driven decisions.

• Experience using issue tracking, configuration management tools, workflows and practices such as JIRA.

• Hands-on approach to the test and debugging of full stack end-to-end systems.

• Troubleshoot complex technical issues and work closely with engineering teams to resolve them.

• Safety first mindset.

• Not afraid to ask questions with an inquisitive mind to find points of failure across our systems.

• Familiarity with programming languages such as Python, Java, or C++.

• Knowledge of version control systems (e.g., Git).

• Familiarity with API architecture, testing and automation.

• Comfortable working in high ambiguity situations and balancing multiple changing priorities in a fast paced environment.
  

What Makes You Stand Out

• Outdoor Field testing experience to support various testing or root causing initiatives of our delivery robots. 

• Experience in data analysis of test results including probability and statistical analysis techniques

• Experience with testing embedded systems and understanding of autonomous vehicle technology and its challenges.

• Experience in one or more of the following industries: automotive, medical, aerospace, robotics

• Experience with visualization tools (e.g., Grafana, LookerStudio, Thoughtspot)