Senior Technical Product Manager - Runtime Network and Security

Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Smarsh is seeking a highly motivated and experienced Senior Technical Product Manager to lead the design, implementation, and management of runtime network and security services for our platform. The focus is on integrating AI capabilities to enhance security and network operations. You will play a pivotal role in ensuring the security, performance, and reliability of our platform's runtime environment by delivering robust network connectivity and security capabilities seamlessly integrated into the platform. These services will be offered as products to engineers, empowering them to build and deploy secure and performant applications.
We are particularly interested in candidates who have a strong understanding of and experience with leveraging the latest cloud-native security and networking technologies available on AWS. As well as experience with applying AI and machine learning to enhance security and network operations. As a Senior Technical Product Manager, you will be expected to demonstrate strong leadership skills, strategic thinking, and a proven track record of delivering successful products in a complex technical environment.

How will you contribute?

• Product Vision and Strategy: Define and articulate a compelling product vision and strategy for runtime network and security services, incorporating AI capabilities and aligning with Smarsh's overall business objectives.
• Customer Focus: Engage deeply with engineers (internal and external) to understand their runtime security and network needs and translate them into product requirements.
• Market Research: Stay abreast of market trends, competitive landscape, and emerging technologies in the runtime security and networking space, with a particular focus on AWS advancements and the application of AI in this domain. Identify opportunities for innovation and differentiation.
• Requirements Gathering: Gather and prioritize product requirements from various stakeholders, including engineers, security teams, and platform architects, considering the potential for AI enhancements.
• Cross-functional Collaboration: Lead and collaborate effectively with engineering, design, marketing, sales teams, and data science teams to ensure successful product development and launch, particularly in integrating AI models and capabilities into the runtime network and security services
• Data-Driven Decision-Making: Utilize data and analytics to inform product decisions, measure product success, and drive continuous improvement.
• Technical Leadership: Provide strong technical guidance and direction to the engineering and data science teams during product development, particularly in the adoption and implementation of AWS cloud-native security and networking technologies and the integration of AI models.
• Product Packaging and Positioning: Package and position runtime network and security services as compelling products for engineers, highlighting their ease of use, benefits, and value proposition, with emphasis on the advantages of leveraging AWS cloud-native technologies and the added value of AI-powered features
• Mentorship & Team Development: Mentor and guide junior product managers, fostering their growth and development within the team

What will you bring?

• Technical Acumen: Deep technical background with a strong understanding of cloud-native technologies, distributed systems, network security, and runtime environments, with specific expertise in AWS cloud services and a solid understanding of AI and machine learning concepts
• Product Management Expertise: Proven track record of successfully managing the full product lifecycle, from ideation to launch and beyond, in a complex technical environment
• Customer Empathy: Ability to deeply understand customer needs and translate them into product requirements.
• Communication Skills: Excellent written and verbal communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences, including senior leadership
• Problem-Solving Skills: Ability to analyse complex problems and develop creative solutions.
• Leadership Skills: Proven ability to lead and inspire cross-functional teams, influence stakeholders, and drive product initiatives to successful completion
• Data Analysis Skills: Proficiency in using data and analytics to inform product decisions.
• AI and ML Familiarity Understanding of AI/ML concepts and their potential applications in network security and operations.
• Strategic Thinking: Ability to develop and articulate a clear product vision and strategy aligned with business goals and customer needs.

What do we offer?

• We value our people and offer a competitive salary along with company bonus
• Strong maternity and paternity scheme
• A workplace pension scheme
• Take what you need holiday package
• Private medical insurance
• Dental plan
• Group life assurance
• Group income protection
• Employee assistance programme
• A monthly wellness allowance
• Adoption assistance
• Stock options

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.