Senior Research Analyst (WGU School of Business)

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $80,300.00 - $120,400.00

Job Description

Job Summary

Western Governors University is seeking a Senior Research Analyst to join our Academic Portfolio Management team in Salt Lake City, Utah. In this role, you’ll analyze labor market trends, evaluate new degree opportunities, and ensure WGU’s academic programs align with workforce demands and student success outcomes. As the primary liaison for the School of Business, you’ll collaborate with leadership to deliver actionable insights that enhance academic offerings and drive meaningful results.

This role is perfect for someone who thrives in a collaborative, mission-driven environment. The ideal candidate is not only technically skilled but also kind, adaptable, and eager to contribute to a team culture that values curiosity, innovation, and fun. If you love solving complex problems and enjoy working with supportive colleagues who are passionate about making a difference, you’ll feel right at home.

Key Responsibilities

• Data-Driven Insights: Conduct advanced research and analysis to evaluate workforce trends, program performance, and emerging opportunities, ensuring alignment with WGU’s mission.

• Visualization & Reporting: Create compelling dashboards and reports using Tableau, Power BI, and SQL to share insights with technical and non-technical audiences, including executives.

• Stakeholder Collaboration: Partner with School of Business leadership to align academic offerings with market needs, acting as a trusted advisor and problem-solver.

• Market Research: Perform competitive analysis and whitespace research to identify new degree opportunities and refine existing programs for optimal impact.

• Teamwork & Mentorship: Collaborate with colleagues across the university, guide less experienced team members, and contribute to a culture of learning and growth.

• Continuous Improvement: Troubleshoot data issues, validate KPIs, and optimize processes to enhance efficiency and support data-driven decisions.

Soft Skills & Cultural Fit

This position goes beyond technical expertise—it requires someone who:

• Values Collaboration: Works well with others and builds positive relationships across the organization.

• Embraces Curiosity: Seeks to learn, adapt, and grow continuously, both personally and professionally.

• Is Kind & Empathetic: Treats colleagues and stakeholders with respect, creating an inclusive and supportive environment.

• Loves Problem-Solving: Tackles challenges with a creative, solutions-oriented mindset.

• Thrives in a Fun, Mission-Driven Culture: Enjoys working in a team that balances hard work with humor and camaraderie.

Qualifications

Minimum Requirements

• Bachelor’s degree in Statistics, Economics, Computer Science, Applied Mathematics, Business, or related field.

• 4+ years of experience in data analytics, business intelligence, or information technology.

• Proficiency in SQL, advanced Excel, and data visualization tools (e.g., Tableau, Power BI).

• Strong understanding of statistical methods, forecasting, and predictive modeling.

• Exceptional communication skills for presenting complex insights to diverse audiences.

• Demonstrated ability to manage multiple projects and meet deadlines effectively.

Preferred Qualifications

• Master’s degree in Statistics, Data Analytics, or a related field.

• Experience in higher education or with labor analytics tools like Lightcast.

• Proficiency in Python, R, or SAS for advanced data analysis.

• Familiarity with ETL development, machine learning, and survey design methodologies.

What Sets This Role Apart?

At WGU, you’ll join a team that prioritizes collaboration, growth, and innovation. You’ll play a key role in shaping academic programs for the School of Business, partnering with leadership to align offerings with real-world workforce needs. Beyond your technical skills, your ability to connect with others, contribute to a positive team culture, and enjoy the work you do will define your success in this role.

Why Join Us?

WGU offers a mission-driven environment where your work contributes to transforming lives through education. You’ll collaborate with passionate colleagues, tackle meaningful challenges, and grow professionally in a supportive, innovative workplace.

To explore more about our company and what makes working here special, visit our website at https://www.wgu.edu/about. To view current career opportunities and apply, please visit https://www.wgu.edu/careers.

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#D&I 

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI