Global Head of Data and Insights

Company Description

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Job Description

As the Global Head of Data and Insights, you will take ownership of our data strategy, infrastructure, and analytics roadmap, ensuring data-driven insights are at the core of our decision-making processes. Working within a cloud-native environment powered by Google Cloud Platform (GCP), you’ll lead the design and implementation of cutting-edge solutions that enable real-time analytics, advanced machine learning, and scalable data operations.

What you do

• Data Strategy & Leadership: Execute a comprehensive data strategy aligned with business objectives, ensuring data-driven insights are at the heart of decision-making processes. Lead a cross-functional data team including data engineers, data architects, analysts, and business intelligence specialists.
• Cloud Data Architecture: Own the implementation, and optimization of the organization's cloud-native data architecture, with a focus on GCP (Google Cloud Platform) to ensure scalability, security, and reliability of data operations.
• Advanced Analytics: Lead the development and deployment of advanced analytics, AI, and machine learning solutions that provide actionable insights and drive business innovation. Ensure the integration of predictive, prescriptive, and descriptive analytics into business processes.
• Business Intelligence: Establish best practices for Business Intelligence (BI) tools and processes to empower business users with actionable insights, enabling them to make data-driven decisions.
• Data Governance & Compliance: Develop and enforce data governance frameworks, policies, and best practices to ensure data privacy, quality, and integrity. Oversee compliance with regulatory requirements related to data management and multi-jurisdictional reporting, ensuring that the organization meets global and local regulatory standards (e.g., GDPR, CCPA, MiFID II, etc.).
• Data Engineering & Infrastructure: Oversee data engineering efforts, ensuring the design and maintenance of high-performance data pipelines, integration, and ETL processes to enable real-time analytics and reporting capabilities.
• Stakeholder Engagement: Act as a key advisor to executive leadership, providing insights on data trends, opportunities, and challenges. Collaborate with other business units (e.g., finance, risk, compliance) to ensure alignment with organizational goals and objectives.
• Innovation & Continuous Improvement: Stay ahead of industry trends and emerging technologies related to data management, AI, and analytics. Foster a culture of continuous learning and innovation within the data team.

Qualifications

• 10+ years in data management, analytics, and BI, with 5+ years in senior leadership roles, ideally in financial services, fintech, or SaaS.

Expertise:

• Proven ability to design organizational data strategies, with deep knowledge of Data Architecture, AI/ML, BI, and advanced analytics.
• Strong understanding of global regulatory standards (e.g., GDPR, MiFID II).
• Hands-on experience managing large-scale, cloud-native environments with expertise in Google Cloud Platform (BigQuery, Dataflow, Pub/Sub, Vertex AI).
• Successful track record of building and leading high-performing, cross-functional data teams.
• Ability to convey complex data concepts to executive and non-technical audiences.
• Strategic thinker with a hands-on approach to innovative data challenges.
• Strong grasp of trends in financial services, data privacy, and security, with experience scaling SaaS businesses preferred.

Desirable Skills:

• Expertise in regulatory compliance and data ethics frameworks.
• Familiarity with ethical AI practices and data privacy considerations in financial services.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.culture@ofx.com.

We encourage you to apply if this role aligns with your career aspirations.