Data Integrity and Quality Assurance Team Lead

Company Description

Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! 

So, who is GROW Inc? 
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.

How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.

We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day.

Job Description

Service Delivery to our Clients

• Lead and manage a team of Data Integrity and Quality Assurance Officers, providing guidance, support, and performance management to ensure efficient operations

• Design and execute robust data governance and quality assurance frameworks, ensuring data accuracy, consistency, and compliance with industry standards

• Support the team in the development and implementation of comprehensive procedures, ensuring alignment with regulatory requirements and organisational best practices

• Monitor, assess, and analyse data trends, generating insightful reports. Present reports to internal stakeholders and clients to inform decision-making. 

• Identify skill gaps within the team and implement tailored development programs to foster continuous learning and professional growth

• Collaborate closely with the GROW Reporting Team to ensure the precision of report outputs and optimise operational efficiencies across team processes

Contribute to Grow’s culture and Behaviours

• Team Work - Provide support to other team members where skill gaps exist
• Behaviours - Pro-actively demonstrate, contribute to and uphold GROW behaviours, culture and policies.

Build on our Foundation

• Continuous Improvement - Advocate opportunities for continuous improvement working with your Stream Lead & Operations Support specialists to identify risks and defects relating to existing solutions to optimise operational efficiency and service excellence.

• Incident & Risk Management - Ensure all risks and incidents identified are raised immediately with your Stream Lead or Manager, including supporting in any root cause ( to reduce further risk) and active participation in the rectification process.

Qualifications

• Industry Experience: Extensive background in the superannuation industry, with a deep understanding of data requirements, regulatory frameworks, and compliance standards.
• Data Analysis Expertise: Proven experience in analysing large volumes of data, leveraging advanced tools and techniques to ensure accuracy, identify trends, and provide actionable insights.
• Leadership Experience: Strong leadership background, successfully managing teams, mentoring staff, and ensuring alignment with business goals and quality standards.
• Continuous Improvement: Demonstrated success in driving continuous improvement initiatives, optimising processes, and implementing best practices to enhance data quality and operational efficiency.

Additional Information

Why you’ll love working at GROW

• Birthday Leave - Take an extra day off per year on your birthday!
• Hybrid Work Arrangement - We have a true hybrid arrangement!
• Exciting Discounts - Think movie tickets, gift cards & even electronics

Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant