SVP Field Engineering

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.

Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success. 

About The Role

Invisible Technologies is on a mission to revolutionize business process management through innovation and advanced technology. As we continue to expand our reach and scale operations, we are looking for a SVP Field Engineering to lead our Solutions Engineering and Professional Services teams. This role is pivotal in working directly with technology executives at Fortune 50 companies to deliver cutting-edge solutions that drive significant business outcomes.

What You’ll Do

• Strategic Leadership: Provide executive-level leadership to the Solutions Engineering and Professional Services teams, and Engineering teams focused on servicing client needs; foster innovation and high performance.
• Client Engagement: Build and maintain strong relationships with senior technology executives at Fortune 50 companies, understanding their strategic goals and aligning our solutions to their business objectives.
• Solution Development: Build a process and lead teams that develop and implement tailored solutions that leverage our powerful process orchestration platform, integrating artificial intelligence, human intelligence, and automation.
• Cross-Functional Collaboration: Work closely with internal teams across Engineering, Product, and Operations to drive the delivery of services that exceed client expectations.
• Vision and Innovation: Continuously seek opportunities to enhance our service offerings and technology capabilities, ensuring Invisible remains at the forefront of industry advancements.

What We Need

• Proven experience as a CTO, Vice President of Engineering, or similar executive role in a technology-driven organization.
• Demonstrated ability to engage and negotiate with C-level executives at large corporations.
• Strong leadership skills with a track record of managing high-performing teams in the delivery of complex solutions.
• Deep understanding of software engineering, process optimization, and enterprise-level service delivery.
• Excellent problem-solving, organizational, and project management skills.
• Exceptional communication skills with the ability to articulate technical concepts to non-technical stakeholders.
• Willingness to travel as needed to meet with clients and lead onsite engagements.

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation: 

• Base: $300,000
• Base + Bonus Target: $475,000
• This role is eligible to participate in Invisible’s equity plan

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. 

Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email. 

Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.