Data Operations Specialist

At Softgic, we work with the sharpest minds—those who build, those who love what they do, and those who bring 100% attitude because that's our #Coolture. Join us in our mission to make life easier with technology and become part of our team as a Data Operations Specialist.


Compensation:
COP 3.5M - 5M/month.

Location:
Hybrid (Bogotá - Tunja, Suba, Bogotá, Colombia).

Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy:

• Deliver quality products and services.
  
• Achieve the satisfaction of our internal and external clients.
  
• Encourage in our team the importance of training to grow professionally and personally through development plans.
  
• Comply with the applicable legal and regulatory requirements.
  
• Promote continuous improvement of the quality management system.
  

What makes you a strong candidate:

• You are expert in Apache NiFi, Oracle Database, Oracle SQL, and Unix.
  
• You are proficient in data pipelines, data processing, and ServiceNow.
  
• English - Conversational.
  

Responsibilities and more:

• Assist in the management and optimization of data pipelines, data integration, and overall data processing workflows using tools such as Unix, Informatica IICS, BDM, Apache Nifi, Rundeck Scheduler, and Oracle Database.
  
• Utilize incident management tools like Remedy, ESM-ServiceNow to track and resolve operational issues efficiently, minimizing downtime and maintaining business continuity.
  
• Monitor the health of data systems and troubleshoot data discrepancies, performance issues, and failures in the data pipelines.
  
• Develop and execute Oracle SQL queries for data analysis, troubleshooting, and ensuring the accuracy and integrity of the data. Utilize Unix scripting to automate tasks and improve data workflows.
  
• Work closely with cross-functional teams to understand business requirements, implement improvements to the data operations processes, and provide technical support as needed.
  
• If applicable, assist in supporting data operations and infrastructure in Google Cloud and Azure Cloud environments.
  
• Proactively identify opportunities to improve the efficiency, scalability, and reliability of data operations and assist in implementing best practices.
  
• Maintain accurate documentation of data operations procedures, incidents, and resolutions, ensuring knowledge sharing within the team.
  

Requirements

• Advanced English level (ability to communicate clearly with global teams).
  
• 3 to 6 years of experience supporting data operations in complex environments, including hands-on experience with Unix, Informatica IICS, BDM, Apache Nifi, Rundeck, and Oracle Database.
  
• Strong Oracle SQL and Unix skills with a solid understanding of databases and data processing systems.
  
• Experience with incident management tools such as Remedy, ESM-ServiceNow, or similar platforms.
  
• Experience with Google Cloud or Azure Cloud environments is a plus.
  

Benefits

• We're certified as a Great Place to Work.
  
• Opportunities for advancement and growth.
  
• Paid time off.
  
• Formal education and certifications support.
  
• Benefits with partner companies.
  
• Referral program.
  
• Flexible working hours.